Senior Account Sales Representative

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

MAJOR DUTIES AND RESPONSIBILITIES

· Actively and consistently support all efforts to simplify and enhance the customer experience

· Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

· Solicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property management

· Generates incremental revenue from existing customers by adding new/additional services

· Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

· Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

· Attends and actively contributes to sales meetings and training programs

· Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

· Collect and account for funds and provide receipts according to Company policies and guidelines

Required Skills/Abilities and Knowledge

· Knowledge of cold call sales skills, persuasion, and clear communication skills

· Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

· Ability to work outside for extended periods in any season and/or during inclement weather

· Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

· Valid driver's license with a satisfactory driving record within Company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

· Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

· Knowledge of cable or telecommunications services

· Experience with consumer education of products and services

· Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

2+ years sales or relevant work experience

WORKING CONDITIONS

· Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather

· Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)

· Exposure to moderate noise levels

· Must be able to work evenings and weekends

· Variable hours: may include weekends, holidays, and split days off

SMD300 2025-47005 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $55,000.

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