Senior Analyst, Cash applications

TITLE OF ROLE: Senior Analyst - Cash Application

DEPARTMENT: AR - Cash Application

REPORTS TO (ROLE & NAME): Cash Application Supervisor

LOCATION: Chennai

Main purpose of the role/Position Summary:

Perform day to day cash application department activities - cash posting, offset, write-offs per policy, customer refunds, month end activities, reduction of unapplied / unidentified cash and query handling from both internal and external customers. Create backup and be backup for entire team in order to improve support and customer satisfaction.

Job Responsibilities:

• Responsible for include running lockbox reports, posting exceptions from lockbox report, posting manual checks, wire transfers, and ACH deposits
• Responsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer
• Responsible for reconciling general ledger accounts pertaining to cash application
• Responsible for researching where cash received from customers is to be applied
• Performing daily offsets, write-offs, refunds and reversal as per policy and procedure
• Interact with Trimble Banks, merchant services/processors, and internal/external customers on a daily basis
• Responsible for processing credit card transactions/payments
• Performing customer account reconciliation whenever required
• Responsible for reclassification of NON - AR and other Misc-Receipts received
• Ensure unapplied and unidentified cash are followed up with Collectors, in-country Finance Team and Bank for closure before month end
• Perform month end activities within the agreed timeline
• Responsible for highlighting any process deviations or IT issues - able to work IT team for any ERP issues and also for any upgrade of ERP systems (Oracle & NetSuite).

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• Bachelor's/master's degree in Accounting, Finance or Business preferred.
• Knowledge of general accounting procedures and knowledge of general ledger accounts.
• Proficient in data entry and management.
• Proficient in Microsoft Excel, PPT, Word, Salesforce and Google docs.
• Excellent written and oral communication skills.

• Process-oriented with high attention to detail
• Basic knowledge of computer - MS office (Excel, PPT , Word and Google docs)
• Excellent written and verbal communication skills
• Problem solving and analytical skills

• Credit & Collections
• Dealer Claims
• Order Administration
• Banks
• Treasury and finance
• Internal and external audit
• Information Systems (IS)
• Product managers
• Business Division and Sector controllers
• Dealer Channel Sales / Customer Managers
• Sales managers
• General Managers

• Customers/Resellers

• Must possess a strong understanding of the generally accepted accounting standards
• Should have an attention to detail and analytical approach

• Understand workflow of entire cash application lifecycle

• General understanding of:

• Cash posting - Wire, Lockbox and Credit Card payments
• Processing offsets, write-offs, refunds and reversals
• Reduction of unapplied and unidentified items
• Customer account, AR to Bank and AR to GL reconciliations
• Month close activities
• Payment query handling

• Schedule time to do self-audits and review cash application team activities
• Should be open and flexible to changes - internal activities and shift timings based on business requirement

• Responsible to build long term customer relationships with customers critical to the business
• Demonstrated basic documentation and training skills