Senior Business Analyst (Checkout and Payments)

We are seeking a seasoned Senior Business Analyst for the Checkout and Payments sector within our company.
In this role, you will leverage your combined expertise in business analysis and technical skills to optimize our checkout processes and payment systems. This position involves extensive collaboration with business stakeholders, local and regional IT departments, and software vendors to deliver tailored solutions that enhance our customer touchpoints and digital payment options.

#LI-DNI#LI-YAROSLAVADIAKOVA

Responsibilities

• Identify, analyze, and document detailed functional and technical requirements based on business objectives
• Develop and maintain BA artifacts, ensuring effective stakeholders management throughout the project lifecycle
• Plan and execute business analysis activities, managing information meticulously
• Assist users during functional acceptance testing and coordinate release updates for new or existing applications
• Take part in the design and implementation of the Next Generation POS initiative and other retail configurations
• Coordinate across internal teams to finalize requirements ensuring seamless interaction between business and technical groups
• Serve as the subject matter expert in checkout and payment systems, providing both post-implementation support and training to end users
• Lead change management efforts by organizing and conducting training sessions in collaboration with Regional IT

Requirements

• Proven experience of 3+ years as a Business Analyst or related role
• Solid background in business analysis activities planning and stakeholders management
• Proficiency in BA artifacts documentation and information management
• Competency in overseeing project implementation from a functional and technical perspective
• Capability to serve as a bridge between technical teams and business stakeholders
• Understanding of checkout systems and digital payment processes within a retail context
• Fluency in English and Greek at a B2 level or higher

Nice to have

• Experience in leading business analysts in a team setting
• Previous role in a multinational company involving extensive cross-functional interfaces
• Prior involvement in large-scale digital transformation projects

We offer

• For you:
  • Paid annual vacation
  • Paid sick leave days
  • Private health insurance
  • Stable income
  • Meal and home office compensation
• For your comfortable work:
  • Remote and hybrid work opportunities
  • Corporate laptop
  • Possibility to work on your own device
  • Free licensed software
  • Relocation opportunities
  • Free wellbeing activities
• For your growth:
  • Possibility to create a Personal Development Plan from the first day in the company
  • Free trainings for technical and soft skills
  • Free access to LinkedIn Learning platform
  • Free access to internal and external e-Libraries
  • Certification opportunities
  • Language courses
  • Internal technical and non-technical communities
  • Possibility to contribute in internal, opensource products

EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.