Senior Cloud Operations Engineer

Cloud Operations Engineer

The Company

Every day, NuHarbor Security improves the cybersecurity of our clients.  Our managed security services are always watching over them, ensuring their systems are configured correctly and alerting them when real security events occur, while our penetration testing and information assurance teams provide security insight and recommendations to improve protections and shared response activities.  We’re growing quickly because our clients, and the general market, are looking for more comprehensive assistance with their security strategy than product vendors or traditional service providers can offer.

The Role

The Senior Cloud Operations Engineer leads the administration, operation and internal support over cloud compute and network infrastructure, following infrastructure-as-code, continuous integration/delivery DevOps practices.  This role is responsible for the architecture, design, security, and operation of the service delivery network, physical and virtual, connecting to client environments and providing remote access to service delivery staff.  The Senior Cloud Operations Engineer serves as a member of the Development team, following an Agile process.

What you’ll do

• Lives by the NuHarbor corporate values: Protect the House, Help Clients Win, Always Improve.
• Architect, design, secure and operate the service delivery network, including configuration on physical equipment, virtual/software defined networks as required by development and service delivery teams.
• Monitors security, performance, and cost proactively, responding to alerts, and working with development and service delivery teams to resolve.
• Participates in the service and solution design, onboarding of new clients, designing and implementing a connectivity plan to enable service teams and supporting technology to access in-scope systems.
• Collaborates with teams to ensure cloud solutions are implemented following standard infrastructure-as-code patterns, including the development of reusable modules.
• Develops and assists others in the development of process automation within the various cloud provider ecosystems.
• Adopts legacy cloud infrastructure under infrastructure-as-code management.
• Collaborates with Information Security Team to ensure solutions comply with company policy, procedures, and standards.

Your foundation. 

The requirements for this role:

• Bachelor of Computer Science and ten (10+) years’ experience in cloud operations, software engineering, or systems administration.
  • We are always open to proven success and experience in lieu of a degree with twelve (12+) years’ experience in cloud operations, software engineering, or systems administration.
• Proven ability to rapidly identify, understand, and document diverse systems and architectures for multiple, independent projects in parallel.
• At least six (6) years’ experience designing, implementing, and operating TCP/IP networks with a strong foundation in subnetting, routing, and firewalls.
• At least six (6) years’ experience using infrastructure-as-code on AWS, including but not limited to VPC, VPNs, Organizations, EC2, Transit Gateway
• At least two (3) years’ with at least two modern programming languages (Bash, PowerShell, Python, JavaScript, etc.)
• At least one (1) years’ experience operating Azure IaaS, PaaS, and SaaS offerings, including Office 365.
• Verbal and written communication skills with the ability to adjust to different audiences ranging from employee to executive.
• Must be a citizen of the United States.

Additional capabilities that will differentiate you for this role:

• Proven ability to leverage deep expertise in systems design to plan and execute cybersecurity technology deployments.
• At least ten (10) years of experience operating large scale systems in AWS following DevOps methodologies.
• Demonstrated self-starter, driving projects from inception through delivery with passion and enthusiasm.
• At least three (3) years of experience supporting multi-cloud operations over AWS and Azure, with Terraform.
• At least three (3) years of experience managing Office 365 including desktop operations automation with Intune, etc.
• Demonstrated understanding of modern authentication systems and protocols, such as AAD, OIDC, SAML, etc.
• At least three (3) years administrating Internet scale systems such as DNS, DKIM/SPF, SSL, E-Mail, etc.
• Palo Alto Firewall and Zscaler experience preferred.

The Rewards

What you can expect:

• The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.
• An organization that recognizes and rewards employee commitment and contribution to our customers’ satisfaction and success.
• Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.
• A collaborative and driven working environment in a rapidly growing company and market.
• A fun and social working environment where you are encouraged to be your true self.

You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win.  If this sounds like the kind of organization, you’d like to be a part of, we ‘d like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.  We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.