Senior Cloud Platform Specialist

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

The Senior Cloud Platform Specialist is primarily responsible for the management of Datacom Cloud Platforms with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role requires a professional technical engineer with responsibilities across a broad range of technologies. They will maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

What you’ll bring

• High level knowledge of the various technologies underpinning the Datacom Private Cloud, such as VMware, Fibre Channel Storage, Ansible, Cisco UCS, Dell Technologies
• Experience working in a multi-tenanted Cloud environment
• A focus on continual improvement, working with Automation Engineering to ensure our Platforms are as operationally efficient as possible
• Collaborate with cross-functional teams to deliver projects on time and within budget
• Communicate project status, issues, and risks to stakeholders
• Implement and adhere to Agile methodologies for project delivery
• Experience with automation languages, practices and toolsets

Responsibilities

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

Why you want to join us

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

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