Senior Consultant - Oracle Field Service Cloud

Infosys is seeking an Oracle Field Service Cloud Senior Consultant . The role is required to work with business and IT teams at a customer's organization technical and functional support for Oracle Field Service Cloud (OFSC) application. This role involves managing application support tickets, troubleshooting issues, configuring the application, and ensuring seamless integration with other enterprise systems.
Required Qualifications:

• Candidate must have 5+ years of relevant experience in implementing, enhancing, and supporting Oracle Field Service Cloud (OFSC) application
• Strong technology skills in Oracle Field Service Cloud.
• Hands on experience in OFSC setups including message scenarios, filters, routing, plugins.
• Strong domain and process knowledge of Field Service
• Ability to engage with different stakeholders, understand requirements, analyze the field service processes, and deliver an Oracle Field Service cloud-based solution.
• Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes, and work with interfacing teams to resolve incident.
• Experience in OFSC integration with Maximo and experience is other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

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• Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
• Should have fluent communication skills, must have worked in Client facing roles
• Able to work in a fast-paced environment with a diverse group of people