Senior Copywriter, UX

Zola is looking for an experienced, whip-smart Senior Copywriter, UX. This person will report into the VP of Brand. 

Responsibilities:

• Write clear, compelling, and concise copy that successfully guides users through our funnels and builds brand loyalty
• Collaborate with Zola’s product, marketing, and business teams to effectively position products and features that serve our couples, guests, and vendors
• QA and regularly audit UX copy to spot inconsistencies and create optimizations 
• Establish and implement UX guidelines and best practices, including how Zola’s TOV gets adapted for UX and product copy
• Own all storytelling for our vendor marketplace - including how we communicate with both couples and vendors and guide them through the product experience
• Support and partner with creative team to craft compelling narratives and copy that brings the brand story to life 
• Advocate for the user and our brand voice in all product design and copy 

The Ideal Candidate is…

• Able to manage multiple stakeholders and effectively/confidently present their ideas and work
• Organized, flexible, and adaptable. Able to manage multiple shifting priorities
• Excited to work in a dynamic environment, creating, sharing, advocating for, and testing work of the highest quality
• Strategic and creative, the perfect mix of left and right brain thinking
• More than just a collaborator— a problem-solver who thrills in creating connections between teams and is comfortable working with an engineer as a marketer or product designer
• Comfortable asking questions to find solutions
• Inspired by data- you understand how to incorporate qualitative and quantitative feedback into your work, with a knowledge of and passion for user testing
• Endlessly curious, ready to lead, learn, and listen

Qualifications:

• 4 years experience writing and editing UX copy, ideally at a consumer-facing tech company
• Portfolio or examples of relevant UX work
• Excellent verbal and written communication skills
• Strong problem-solving and critical-thinking skills
• Ability to work both independently and as part of a team
• Must thrive in a fast-paced environment
• Figma is your love language, you’re versed in UX best practices, and you’ve never met a process you didn’t want to improve

Please note:

• Applications without a Copy Portfolio will not be considered
• Cover Letter is optional

The salary for this position is $70,000-$85,000 

About Zola

We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning and registry experience to make the happiest moment in our couples’ lives even happier. From engagement to wedding and decorating your first home, Zola is there, combining compassionate customer service with modern tools and technology… all in the service of love.

We built our entire platform from the ground-up in 2013, and quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online and mobile products that are helpful, intuitive, and simply magical. We’re proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital and Lightspeed Venture Partners, among others.

We are passionate about supporting all forms of love, and we’re proud of our thriving community of over 1 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, and we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion and perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, and partner will be respected and accepted and valued.

Our headquarters are in NYC, and we have an office in Montreal. Come work with us!