Senior Counsel, Product

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

More about our Legal & Corporate Affairs Team

We are a diverse team, dedicated to developing passionate people who share our interest in working on engaging legal issues and are creative and thoughtful in providing practical legal guidance to our teams. You will be joining the team that oversees product, research, intellectual property, strategic partnerships, and marketing.

What we're looking for

We are looking for a Senior Counsel with experience in product counseling and advising on marketing and regulatory issues at a SaaS company to join our legal and corporate affairs team. Reporting to our Senior Director, Legal, you will support our Pre-Deployment Experience, Integrations & Solutions product team, which is helping to transform the survey creation process, optimize the respondent experience, improve panel acquisition and retention, and expand SurveyMonkey’s reach to enable viral loops and drive top of funnel traffic. You will be a trusted advisor to our product and engineering teams and a partner to security, data, product marketing, research, and product design teams. You will collaborate with our marketing teams on strategic partnerships, marketing campaigns, and content review and may also work with other senior business leaders to help guide legal and corporate strategic projects. 

What you’ll be working on

• Work directly with senior product and engineering leaders and their stakeholders on product and feature development and releases by reviewing and advising on a wide range of issues related to data privacy & security, intellectual property, consumer protection, payments, and other legal and regulatory matters
• Conduct legal product reviews to ensure compliance with global laws and regulations and to influence future strategies and roadmaps
• Draft clear disclosures and terms to allow our users and customers to make informed choices about their use of our products
• Support marketing teams by advising on marketing campaigns, developing content policies, reviewing marketing collateral, and negotiating strategic partnerships
• Develop legal training and help build scalable processes for legal review and launch of new products and features
• Work with our global privacy team to implement product and process changes across teams to address changes in privacy laws and regulations

We’d love to hear from people with

• 7+ years of relevant legal experience (including some law firm experience and 3+ years' in-house experience) advising fast-paced B2B and B2C technology companies with a focus on product counseling and marketing.
• JD from an accredited law school and membership in at least one US state bar
• General working knowledge of domestic and international data privacy and security, SaaS software licensing, intellectual property, and regulatory frameworks such as GDPR, CPRA and US state privacy laws, TCPA, CAN-SPAM, HIPAA, COPPA, California Age-Appropriate Design Code and similar state-level child online safety initiatives, PCI, FTC Section 5, state consumer protection laws, and EU Consumer Protection Directive
• Prior experience drafting and negotiating commercial contracts and working with APIs, integrations, and third-party marketplaces (i.e. app stores) preferred. Familiarity with commercial co-ventures and charitable fundraising platforms (including California AB 488) ideal
• Excellent legal and business judgment with the ability to break down and explain legal concepts and present practical, concise advice to senior business leaders with relevant contextual examples
• Ability to think strategically and develop strong working relationships with key internal clients

Why SurveyMonkey? We’re glad you asked 
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.

Our commitment to an inclusive workplace
SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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