Senior Customer Engineer, Small and Medium Business, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud platforms, Artificial Intelligence (AI), business applications, infrastructure, integration, security, analytics, collaboration or geospacial solutions.
• Experience in presenting to technical stakeholders and executive leaders.

Preferred qualifications:

• Experience in programming languages with technical areas like networking, security, databases, Artificial Intelligence/Machine Learning (AI/ML) or Internet of Things (IoT).
• Knowledge of common systems management concepts like image management, patching, automated deployment, etc.
• Knowledge of cloud architecture with at least one cloud provider.

About the job

In this role, you will deliver solutions which are helpful for the customer. You will assist fellow business google employees by problem-solving technical issues for our customers. You will liaise with the product marketing management and engineering teams to engage with industry trends and devise enhancements to Google Cloud products.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build product or partner specific go-to-market solutions to reduce business cycles and motivate partner business as measured through pipeline and business growth.
• Own a technical relationship with customers and partners, motivate them via a successful demo, pilot or proof of concept.
• Support sellers and partners to motivate toward customer acceptance of the technical proposal, leading to an agreement and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing advice to customers to optimize Google Cloud.