Senior Dev Ops Engineer

ABOUT US:

Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive. Marketing spend and website optimization is table stakes already, and now the fastest growing businesses are adding a human touch to better convert website visitors. 100+ leading brands including Kin, Ro, Angi, Ethos, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-time with event-driven calls and text messages, which result in higher conversion and more revenue.

Our team is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in ‘18), and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We share common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We are looking to add a Senior DevOps Engineer as we grow our small, highly motivated DevOps team. Even as an early stage company, Regal.io already operates at significant scale, processing 10s of millions of data points each month and powering 10s of thousands of calls and messages to end-users monthly.

OUR STACK

• Programming Languages: Python, Typescript, Bash
• Infrastructure as Code Tooling: Terraform, CloudFormation
• Datastores: DynamoDB, Aurora Postgres, Redis/Elasticache, OpenSearch, Kinesis
• Message Queues: Kinesis, SQS, BullMQ
• Compute: ECS Fargate, Lambda
• CI/CD: Github Actions (Enterprise)




We use a diverse technology stack that spans both traditional container-based REST APIs and high throughput serverless processing. We are an AWS shop and have a strong culture of continuous delivery, IaC, and automation.

RESPONSIBILITIES:

• Design, develop, and maintain Infrastructure as Code using Terraform to automate provisioning, configuration, and management of AWS resources.
• Architect, deploy, and manage scalable, secure, and high-performance cloud-based infrastructure solutions on AWS, including services like RDS Aurora, S3, Lambda, DynamoDB, ECS Fargate, and more.
• Work closely with development, QA, and product teams to provide guidance on best practices for DevOps, cloud architecture, and automation.
• Develop test and deploy pipelines for containerized and serverless applications with a focus on making them as self-serve for developers as possible, primarily on Github and Github Actions.
• Split DevOps on-call duty with other engineers on the team
• Ensure cloud infrastructure is secure, compliant, and follows best practices for data security and privacy, including IAM, security groups, and VPC configurations.

ABOUT YOU:

• Minimum 4 years experience in DevOps, Cloud Engineering, or related roles.
• Experience with AWS technologies, including serverless
• Proven experience with Terraform and/or other Infrastructure as Code tools (e.g., CloudFormation, Ansible).
• Previous experience using configuration management platforms to build and manage infrastructure
• Proficiency in scripting languages such as Python, Bash, Shell, etc.
• Previous experience working with Datadog or similar observability and monitoring
• Previous experience with database technologies such as Postgres or DynamoDB
• Previous experience with queuing and caching platforms such as Redis, Kinesis or Kafka
• Excellent communication and collaboration skills with the ability to work effectively in a fast-paced, agile environment.
• Ability to digest and manage feedback from engineers to address pain points across the stack
• Passion for learning and mentoring -- always improving yourself and the team around you

BENEFITS/PERKS:

• Competitive compensation packages, including early stage equity
• 401k plan
• Flexible PTO & 11 paid holidays
• Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
• Paid parental leave
• Growth Mindset learning and development stipend
• Happy hours, team outings, & annual offsites!
• Pre-tax commuter benefits
• Complete laptop workstation
• & more!

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid protocols and vaccination policy in place.