Senior DevOps Engineer

The Role:

The Loop DevOps engineers have strong skills in cloud technologies, containerization, automation tools, DevSecOps, and configuration management. Our projects and decisions are guided by two ultimate goals: to architect a resilient and secure platform, and to make our fellow engineers’ lives easier.

The Core DevOps team’s main role is building and maintaining the infrastructure for Loop’s applications. We also work together with Embedded DevOps Engineers as well as with our partner-team, DevEx, to build a seamless developer experience for Loop’s Software Engineers. Last but not least, all teams within the Engineering Department - Core DevOps included - share the responsibility for the ongoing maintenance of Loop’s applications (think monitoring and incident response).

Members of the Core DevOps team have a strong pull to leave the world (or at the very least, the software industry) better than they found it. When they don’t know the answer to a question right away, “I don’t know, but let me find it out for you” is their default approach. They strive to be accepting of their strengths as well as their limitations, and know how to interact with both empathy and confidence. When they feel strongly about their opinions they dig in their heels, yet they also know how to help their peers truly shine.

Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.

Our Tech Stack:

AWS (EC2s, Serverless architecture, Redis, DynamoDB, identity management), Docker, Kubernetes, Laravel, Terraform, CircleCI, ArgoCD, Elasticsearch, Datadog.

We’ve laid out the experience and skills that are important for your success on this team, and we will be asking for specific examples to better understand your background.

What you’ll do:

• Build, refactor, optimize, and maintain our infrastructure
• Work with Product Engineers to triage and debug a wide range of issues
• Work with Security Engineers to keep our platform secure
• Provide mentorship and 1-1 pairing to your teammates
• Identify areas of improvements in our current stack and put forth proposals for remediation
• Define technical direction for upcoming projects and break those down with the team
• Collaborate with Embedded DevOps and DevEx Engineers in pairings and team ceremonies where needed
• Debug issues in the CI/CD pipeline

What you’ll work on:

• current project:
• Migrate an existing application into Kubernetes
• next-up:
• Network refactoring - rework our existing network according to industry standards and internal goals
• Environment parity - update, standardize, create lower level environments
• IAM policies - define, socialize, and implement policies around provisioning access
• Elasticache refactoring - optimize application caching and the associated infrastructure
• future plans:
• Long-term projects to perfect our Disaster Recovery and Observability posture

Your experience:

• We appreciate that different humans solve problems in different ways, so we don’t expect you to fit every point of this list of requirements. At the same time, for this role, at least 5+ years of experience with AWS as well as with Kubernetes is a must.
• 7+ years in DevOps, SRE, or Cloud Engineering roles
• 5+ years of experience using Amazon Web Services
• 5+ years experience with Kubernetes, including leading migrations of existing applications as well as deploying new Kubernetes clusters in a production environment
• Some experience with Terraform or other IaC software, PHP (Laravel framework), Datadog, and DevSecOps in general
• You have led several complex projects that involved coordinating effort across multiple teams
• You know how to break down and track your work, and how to keep stakeholders informed in a manner that ensures a high level of independence
• You are aware of the limitations of the industry when it comes to both technical and cultural diversity, and you can speak to your approach to create an environment where all your teammates are given the opportunity to shine
• You are able to share examples giving and receiving critical feedback to/from your peers and your leaders
• Your rollback plans are just as meticulous as your rollout plans, and you shudder at the thought of making a change in production without using an effective change management process

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