Senior Director-Business Insights & Analytics Consumer Data Science

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Senior Director - Business Insights & Analytics (BI&A) - Consumer Data Science, is responsible for leading advanced analytics and deliverables primarily for Consumer-focused commercial efforts. The Senior Director BI&A Consumer Data Science reports to the Associate Vice President (AVP) of BI&A Data Science.

Responsibilities:

• Act as the single point of contact for Consumer advanced analytics needs within Lilly USA
• Partner closely with BI&A Consumer senior directors and the business to coordinate on the needs and delivery of advanced analytics work
• Translate analytics outcomes into actionable business insights and recommendations in the service of business objectives and results
• Partner with BI&A leaders to influence brand leaders through the appropriate adoption of and use of advanced analytics techniques and solutions
• Foster analytics innovation for the BU by sourcing innovative analytics concepts from internal and external functions
• Manage a wide variety of senior stakeholders and junior colleagues as a part of a highly matrixed organization
• Become the champion for advanced analytics in the BU and identify opportunities for further application of Advanced Analytics use cases
• Prioritize advanced analytics tasks and make trade-off decisions to maximize business outcomes for Lilly holistically
• Efficiently deploy analytics resources and manage horizontally and upward
• Develop a pipeline of analytics talent and leadership, and contribute to an inclusive community of expert practitioners

CONSUMER BU strategy and analytics interface (30%)

• Collaborate with your counterparts across BI&A to develop a unified vision and roadmap for upcoming advanced analytics deliverables
• Translate business problems into a clear analytics workplan with appropriate methodology and analytics solutions for execution that will meaningfully drive results
• Work with your team and across BI&A to present complex models and technical processes in an easily digestible format and create organizational buy-in for recommendations
• Articulate analytics proposition to business stakeholders and identify novel use case opportunities that are sourced both internally and externally
• Ensure consistent analytics choices, data definitions, and business rules for all analytics models within the BU and across the BUs
• Develop a deep understanding of business goals and challenges and associated TA-specific knowledge

Advanced Analytics Leadership and Capability Building (50%)

• Efficiently and effectively lead Consumer data science team in US and in partnership with LCCI (India based) team Leader to create a highly effective data science powerhouse that supports the Consumer Commercial organization and seamlessly delivers on projects
• Provide dotted-line supervision and project oversight for LCCI teammates, in partnership with LCCI Team Leader
• Lead you team in a wide spectrum of advanced analytics that provide business impact
• Provides input on business impacts, biases, and trade-offs between types of advanced analytics models and tools and supports data science team in validating assumptions and interpreting models and outputs
• Efficiently triage advanced analytics requests and help prioritize advanced analytics backlog
• Participate in monitoring and assessing any external work in the data science space
• Work with the BI&A data engineering team and IDS for the building and deploying of consistent datasets for advanced analytics work

• Own the Consumer Marketing Mix/ROI optimization process and drive marketing content development strategy for all brands using generated insights

• Build and maintain testing frameworks and embed a testing culture that rapidly tests, measures, and iterates on marketing content
• Drive innovative use cases sourced from internal and external ideas
• Collaborates with data privacy to understand privacy and legal requirements for data use and be accountable for ensuring your team follows appropriate guidelines
• Assess and identify new data/sources and capabilities in partnership with the BU
• Codify, document, and share analytics processes, datasets, and TA specific protocols
• Leverage organizational resources to mentor and educate colleagues to increase analytics and data fluency

Team Development (20%)

• Influence and be vocal proponent for Data Science headcount needs, ensuring critical Business Plan, Buy Up and Global Business Solutions proposals are developed in accordance with the critical BI&A objectives that require advanced analytics expertise and are aligned with the BI&A resourcing needs to deliver on those objectives
• Recruit and hire top talent with the team
• Develop a pipeline of advanced analytics talent and contribute to an inclusive community of analytics expert practitioners
• Foster an environment that prioritizes the team's professional and personal development while simultaneously ensuring the team's overall wellbeing
• Participate in and support the team in the technical promotion process
• Create a diverse and collaborative team environment that ultimately leads to a highly engaged team and positive team culture

Basic Requirements:

• PhD in Statistics, Econometrics, Operations Research, Industrial Engineering, or closely related with 3+ years of experience or Master's degree in those fields with 6+ years of relevant experience leading an advanced analytical function
• Strong business acumen, and an ability to think strategically in an ambiguous environment
• Proficient in at least one programming package such as R or Python
• Experience using common data visualization platforms (e.g., Tableau, PowerBI) and visualization packages and frameworks (e.g., Seaborn, Plotly, Flask, RShiny)
• Broad awareness and working knowledge of advanced analytics areas such design of experiments, AI. ML, NLP, optimization, and Predictive Analytics
• Demonstrated ability to communicate advanced analytics concepts to a variety of business stakeholders
• Excellent communication (written & verbal), interpersonal influencing skills and prioritization skills with attention to detail
• Demonstrated ability to influence change with senior stakeholders at the AVP level
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Preferences:

• Strong track record of leading cross-functional teams to deliver and delivering complex cross functional projects
• Substantial analytics experience and understanding of complexities in specialty markets, analytics techniques and US pharmaceutical business
• Experience working with common US healthcare datasets a plus
• Proven ability to rally resources to achieve project and business results
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Proficiency in Excel, Word, and PowerPoint
• Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner

Additional Information:

• 5 - 20% travel depending on business need
• Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).

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