Senior Director, Global People Operations

About Us

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software, and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities, and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that has been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market. 

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

ChargePoint is going through an exciting time as we scale for the future. As the Sr. Director, Global People Operations, reporting to our Chief People Officer, you will set the vision and strategy for ChargePoint’s Global People Operations function by refreshing, innovating, and optimising our People systems, processes, and tools to create an excellent manager and employee experience.

You will

• Develop an innovative and scalable strategy and roadmap to optimize the people operations function globally.
• Lead a team of global HR Operations professionals and enable them for success, while increasing the team’s capability in the areas of Employee relations, Global compliance, Immigration and mobility, Data Analytics, Benefits operations, and other core operations functions.
• Lead and own complex global projects and project management, change management initiatives, deliverables, and escalations.
• Assess current state of our HRIS effectiveness, global processes, and tools
• In partnership with stakeholders, lead new entity creation and employee integration from PEO to ChargePoint entities or subsidiaries globally.
• Represent People function in various audits.
• Ensure system and people processes are well documented, regularly updated, and end user trained.
• Function as an internal consultant for People Business Partners, Talent and Compensation teams, and business leaders.
• Stay current with innovative HR practices and informed on best-in class practices to improve operations effectiveness, as well as local and regional compliance requirements to ensure alignment of operational service delivery and processes.
• Create a high-performance culture including a consistent approach to service level agreements, key performance indicators, and performance reporting.
• Manage the Employee Relations function including handling ER & Compliance issues personally, when required
• Oversee our people data management. Ensure accurate and timely updates to all people-related data and provide regular analytics and insights.
• Maintain overall content ownership for our HR intranet site, “People on Charley”, as well as our HR ticketing system, Jira.
• Prepare for HRIS transformation with the implementation of a new HR system (e.g. Workday).
• Manage the HRIS, Analytics and reporting function; Strong, data and metrics background

Your Qualifications

• 15+ years of experience in People operations or relevant HR roles.
• At least 5+ years leading Global People Operations, driving continuous improvement initiatives in global, fast growing, newly public company environments.
• Minimum of 7 years’ experience in HR operations.
• Successful HRIS (esp. Workday) implementation experience with proven ability to lead and influence cross-functional stakeholders and management team members
• MA in related field or MBA preferred but not required; SPHR/SHRM certification a plus

Other requirements

• Strong service and delivery excellence mindset
• HR compliance and audit aptitude
• Excellent analytical and reporting skills with a proven ability to set up and lead the HR analytics and reporting function
• Project management and change management skills with proven ability to design and  deliver to clear processes and plans
• Ability to positively influence stakeholders, with outstanding verbal and written communication skills
• Detail-oriented problem solver
• Impeccable judgment and discretion at all times, especially when handling sensitive and confidential information
• Ability to anticipate market trends and take proactive steps to mitigate risk and/or maximise opportunities
• Passion for continuous improvement and for driving effectiveness and efficiency
• Ability to direct the work of the team with clarity, delegating as appropriate
• Strength in knowing when and how to navigate both the strategic and tactical aspects of the position, rolling up your sleeves as required

Please choose “Campbell, CA

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.