Senior Lead Software Engineer, DevOps/SRE

West Creek 4 (12074), United States of America, Richmond, Virginia

Senior Lead Software Engineer, DevOps/SRE

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking DevOps Engineers who are passionate about marrying data with emerging technologies to join our team. As a DevOps Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.

We are the Enterprise teams leading an initiative for CapitalOne for improving Developer Experience and Productivity by unleashing the full potential of AI for transforming how we build Software. We are a team of Software Engineers, CI/CD Support Engineers, Project and Process Managers. Our mission is to build Software utilizing the power of GenAI and Agentic AI that empower Software Developers with the Knowledge they need to excel at their jobs, and the Support they need to remove obstacles and blockers as they emerge during the Software Development.

Enterprise Platforms Technology (EPTech) comprises many of Capital One's most important enterprise platforms. We play an essential role in establishing practices for building technology solutions across the company, while also delivering capabilities that exemplify those practices.

What You'll Do:

• You are self-driven, actively looking for ways to improve and contribute, and knowing how to drive strategy to get things done. You would need AWS infrastructure technical knowledge, a sincere willingness to improve, people skills and dedicated focus on the tasks
• You will bring a customer focus mindset and lead critical IT initiatives for improving Developers' productivity across several stages of the Software Development Life Cycle.
• You will bring passion for partnering closely with the Engineers building RAG and LLM based GenAI applications that enable Chat bot based self-service features for the Developer's community.
• You will apply your hands-on experience with Cloud native CI/CD pipelines for quickly ramping up with the CapitalOne CI/CD solution that is built using Jenkins, Python, Terraform, AWS boto3 APIs, CDK for IaC, github, artifactory.
• Your Technical skills, excellent communication, patience, data analysis, and effective problem-solving will play an important role in leading a team of Support engineers who troubleshoot CI/CD pipelines failures and unblock Software Developers for Software build & deploy
• You bring solid experience with site reliability engineering mindset and create Cloud-based Infrastructure solutions that are resilient, supportable and observable at all layers of the stack.
• Effectively communicate with and influence key stakeholders across the enterprise to create meaningful roadmaps ensuring the most important work is prioritized for reducing load on the Support Engineers and increasing self-serviceable solutions to improve Developers' experience.
• Lead the way in developing next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent

Basic Qualifications:

• Bachelor's degree
• At least 6 years of experience in DevOps Engineering (Internship experience does not apply)
• At least 4 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
• At least 6 years of Unix or Linux system administration experience

Preferred Qualifications:

• 9+ years of Developer Support experience preferably all in DevOps domain
• 4+ experience with both software engineering and scripting (Python, Groovy, SQL, Java, JavaScript, Golang, Bash, Perl or Ruby)
• 4+ years of experience in designing and building Cloud infrastructure design and delivery solutions
• 3+ years of experience with building CICD Pipelines with Jenkins, Artifactory, GitHub and monitoring tools (Splunk, New Relic)
• 3+ years of experience with Serverless & Container services including Docker, ECS, Fargate, Lambda
• 3+ years of experience working with Agile Development Practices, Scrum, Kanban
• 2+ years of experience with Dynamo DB, Postgres
• 1+ year of experience of writing SQL queries using Snowflake to extract operational data and performing analysis for improvement insights

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).