Senior Manager, Facilities Management

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group's Workplace Solutions Team has an exciting career opportunity for a full time Senior Manager, Facilities Management reporting to the Facilities Management Director.

This role will be based in our Miramar, Florida office.

Position Summary:

This position is responsible for managing South Florida facilities, its operations and activities to ensure reliable, cost competitive services, as well as a safe and comfortable environment, ensuring compliance with legal/environmental regulations, and (2) real estate use and allocation for all US facilities. The position reports to the Director of Facilities Management.

• Updates, measures and drives SOPs and processes
• Responsible for facilities planning, coordination of all teams' daily tasks and creating, owning and executing to a daily and weekly plan of activities
• Organizes and leads team, provides direction and coaching
• Self-starter, able to juggle various requests and tasks
• Responsible for creating and driving KPIs for the Workplace Solutions properties
• Responsible for building maintenance, equipment, vendors and service contracts for all South Florida sites supporting over 2,500 employees.
• Ensuring that SLAs are being met and providing corrective measures for vendors who are not meeting their SLAs
• Manages (1) Site Manager for the North Properties (Weston, Miramar, Studios/Housing at FIU).
• Manage (1) Site Manager for South Properties (1050, 1080, New HQ, Tech Hub).

Essential Duties and Responsibilities:

• Responsible for buildings and grounds, of all building systems, including HVAC systems, Lighting, Life Safety Systems, plumbing, repairs to workstations/carpet/walls, Landscaping, janitorial, etc.
• Receive, review and approve quotes for repairs and maintenance, as well as approval of invoices for those services.
• Manage vending machines and coffee service.
• Manage 2000+ employee requests and inquiries annually related to their work environment.
• Manage SRMs for the Facilities Department.
• Generate weekly status, project, and budget reports.
• Manages corporate recycling and re-use program.
• Manages and insures compliance of corporate ergonomic standards.
• Assist Purchasing staff in the bidding, negotiating and contract management of all Facilities related suppliers.

Space utilization / project manager (all locations):

• Produce and manage all reconfiguration and construction projects from the first proposal to the final set of as built plans; work with Facilities team to manage the schedule of vendors and furniture to ensure project is completed on time, and conduct punch list at the completion of the project to remedy any items needing attention.
• Prepares specifications for furniture for each project and coordinates the purchase, delivery, and installation of product with appropriate staff
• Establishes work plan for each phase of project, and coordinates assignment for project vendors and participating staff.
• Assign and allocate space related projects at the Port of Miami to direct reports, and oversee the progress.
• Manages relationships with various vendors (ie. Furniture Vendor) to ensure our standards are met as well as receive invoices, etc. from vendors and direct them to the appropriate team member for approvals and a timely submittal to AP.
• Manages furniture inventory and asset management of warehoused product.

Financial Responsibilities:

• Manage Project budgets and maintain cost controls. Obtain and approve quotes/invoices for all repairs and maintenance and projects. Purchase all good and services related to these properties.

Qualifications:

• Bachelor degree (B. A.) from four-year college or university in Interior Design, Architecture, Facilities Management, or related field
• Six or more years related experience or equivalent combination of education and experience.
• Project Management Experience Required (PMP preferred)
• Trade license certification preferred.
• Proficient in interpreting Computer Aided Design (CAD) a must.
• Good written and verbal communication skills.

Knowledge and Skills:

• Ability to work with a variety of business leaders and manage their expectations with limited resources. Ability to collaborate with participating staff to ensure a positive end result to all projects.
• Must be a quick thinker; able to examine a problem situation and come up with solutions in a prompt and professional manner.
• Exhibits excellent communication skills with customers, management, office personnel, and fellow employees. Must be able to take direction from management.
• Ability to write reports and business correspondence.
• Ability to compute rate, ratio, percentage, and interpret bar graphs.
• Ability to solve practical problems; deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instruction furnished in written, oral diagram or schedule form.
• Able to communicate verbally and in writing.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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