Senior Network Engineer

Job Summary:

Location: US-based, flexible with international travel

Division: Ticketmaster Technology

Line Manager: Sr Manager, Network Services

Contract Terms: Permanent, 40 hours per week with on call duties

THE TEAM

You will be joining our Network Engineering team who are responsible for all network technology within our datacenters across the globe and connectivity to all ticketing systems. We are a lean group of engineers sharing a passion for networking and automation.

THE JOB

Using your deep knowledge and experience as a Sr Network Engineer you will fill an important role in the technology organization. You will work on more complex projects as well as day to day hands-on execution within our hybrid network design. You will be leading projects and complex tasks. You will work with your team and people outside your team utilizing network technologies and approaches to address current and future needs within the enterprise, and evaluate their applicability and fit, as well as being involved in setting the definition of standards and best practices for their use.

It's a great time to join Live Nation Entertainment: We are currently refreshing our infrastructure in our datacenters and implementing self-service and automation to manage and operate our network infrastructure.

WHAT YOU WILL BE DOING

• Be part of designing larger-scale solutions that span several domains
• Make technical recommendations within and external to the network team
• Provides technical input and can work on components and solutions spanning multiple systems
• Offers guidance as well as training and mentorship to other team members
• Work on multi-technology solutions from development to delivery and finally operability
• Hands-on application of technologies and processes to support continuous improvement
• Applies strong analysis, research and problem-solving skills to critical issues across a wide array of systems and situations, including those which may be unfamiliar
• Work closely with other teams in our Technology Organization

WHAT YOU NEED TO KNOW

• Proven experience and expertise with varied network technologies and security, architecture and design suited for medium to large enterprises
• Knowledge of modern infrastructure practices such as Infrastructure as Code and Automation
• Knowledge of at least one scripting language
• Experience with technologies such as Docker, Ansible and Git
• Knowledge of public cloud technology
• Experience in troubleshooting the life of a packet from client to server - knowledge of Linux is an advantage here
• Experience designing & deploying Open Source and Commercial monitoring and observability tools
• You will have demonstrated experience working at a senior level within a technology-driven business
• Understanding of high-level network infrastructure and application architecture

YOU (BEHAVIORAL SKILLS)

• Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first
• Does not make excuses for errors or problems; acknowledges and corrects mistakes
• Sees opportunities for creative problem solving while staying within the parameters of good practice. Generates unique but workable and useful solutions to difficult problems
• Thinks in terms of desired outcomes, not just reactive, quick solutions. Finds ways to turn the ideal into reality. Experiments with new ideas, methodologies, and procedures
• Proactively anticipates and prevents problems that are not readily apparent on the surface. Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for issues that cross organizational boundaries and are unclear in nature
• Obtains and shares information, ideas, and problems. Solicits advice, support, championship, sponsorship, and commitment that result in smooth transitions of change and the development of mutually acceptable solutions
• Strong, creative problem solving and analytical in nature
• Listens to, understands and interprets information/instructions correctly
• Ability to work well within a team both local and remote; achieved by helping others to succeed through learning and continuous improvement
• Self-motivated, self-disciplined and respectful

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets

WEALTH: 401(k) program with company match, Stock Program Reimbursement

FAMILY: New parent programs & support including caregiver leave and infertility support

CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

#LI-SM1 #LI-Remote

The expected compensation for this position in California is:

$118,000.00 USD - $148,000.00 USD

The expected compensation for this position in Washington is:

$118,000.00 USD - $148,000.00 USD

** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the Washington Equal Pay and Opportunities Act. It is estimated based upon what a successful California applicant or an individual working in this position in the state of Washington would be paid. It assumes that the candidate will be in California or Washington or perform the position from California or Washington. Similar positions located outside of California or Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California and Washington Laws, a potential new employee's salary history will not be used in compensation decisions.