Senior Principal Software Engineer

Position summary -
You are a lead engineer who is passionate about exploring and applying technology to help solve real world end customer business problems. It annoys you when processes are not followed and design patterns/architectures are incorrect. You possess a strong desire to learn and lead the rest of the team to solutions and ideas.
The successful candidate will be recognized as a powerful voice within the RD org, able to articulate deep and broad technical knowledge in a SaaS environment. You will take complete ownership of issues and of the success of your customers and peers.
Principal duties and responsibilities -

• Demonstrate unusually high levels of ownership, accountability and follow-through.
• Drive architectural evaluations including requirements gathering and POCs for technology within the platform space.

• Participate in and strongly contribute to architectural reviews and discussions of test/release process.
• Work on products that bring Enterprise grade Conversation AI solutions to both private and public cloud.
• Bring your ideas to the table and help others to achieve their potential.
• Keep up with the latest technology trends, always focusing on how to build a better solution.
• Institute and champion best practices for a cloud native architecture, from consistency and readability to maintainability and documentation.

• Follow documented and participate in the process for delivering the Product(s)
• Collaborate and drive initiatives with team members from various functions (including Architecture, Infrastructure, Professional Services and more) in every aspect of creating the product demonstrate end-to-end understanding of the process (CI/CD, Docker, Kubernetes, microservices, ...)
• Develop features using the established technologies (React, Java...) as well as identify when new technologies should be considered as a better solution.
• Engage in full DevOps lifecycle through "You Build It, You Run It" model - including L2 support and SRE engagement

Knowledge, skills and qualifications
Education: undergraduate degree in computer science, software engineering or a related field
Minimum years of work experience: 10+ years
Required skills:
- Possess a strong desire to learn and contribute solutions and ideas to the overall team.
- Ability to communicate effectively verbally and written.
- Programming background in one of lower level programming language: C, C++, C#, JAVA, Go, ...
- Programming background in one of the popular web frameworks: React, Angular,
- Positive attitude and able to work well with others.
- Ability to learn new concepts, architectures, APIs, etc as needed.
- Professional experience collaborating in a team environment
- Passion for creating and refining efficient processes
- Comfortable communicating with, presenting to, and receiving input from a variety of people, including senior management
- Speak and write unusually well. You understand that the quality of your communication is a top priority.
- Proactive leadership
Preferred skills:
- Expertise with Cloud Native tools and delivery in distributed systems architectures (e.g. CI/CD, Docker, Kubernetes, , ...)
- Knowledge of communication protocols: HTTP1.1, HTTP2, GRPC, WebSocket
#LI-Hybrid
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.