Senior Product Designer

About The Role

We are redefining financial accessibility by providing Buy Now, Pay Later (BNPL) and Cash Loan services that empower businesses and individuals to achieve their financial goals. Our solutions are seamlessly integrated through cutting-edge APIs or a Superapp offering an ecosystem of services—ranging from e-commerce, payments, and courier services to ride-hailing, food delivery, and beyond.

As a Product Designer, you will collaborate with Engineers, Analysts, Product Managers, and Project Teams to conceptualize, design, and own new and exciting features that extend access to credit for millions of active users across the globe.

What You Will Do

• Create world-class UI solutions in the fintech space to enhance user experiences and align with business objectives.
• Collaborate closely with product and tech teams to ensure seamless product delivery.
• Advocate for user-centered design by optimizing user journeys and experiences across platforms.
• Manage stakeholders and foster cross-functional collaboration across multiple regions and teams.
• Understand the evolving needs of consumers and merchants to design solutions that cater to their challenges.
• Conduct design reviews, usability testing, and iterate based on feedback to improve product performance.
• Translate wireframes into intuitive, visually appealing designs with hands-on UI skills.
• Stay updated on industry trends and integrate best practices into the design process.

What You Will Need

• 7+ years of hands-on experience in end-to-end product design for high-growth, consumer-facing, or fintech products.
• Strong grasp of design principles and the ability to build intuitive digital experiences.
• Expertise in the product development lifecycle (PDLC), including design, testing, and UAT.
• Proficiency in user experience (UX) and user interface (UI) design, with a portfolio showcasing your work.
• Solid understanding of user segments and their impact on the design process.
• Excellent collaboration and communication skills to work effectively with stakeholders.
• Fluency in English; proficiency in Mandarin is a bonus.
• A passion for solving complex problems and delivering innovative design solutions.

About The Team

Join a dynamic, multi-location, and multicultural team passionate about reshaping the fintech landscape. Our team operates with an open mind, fostering creativity and collaboration. Together, we manage a robust suite of financial services to support a diverse array of businesses and consumers worldwide.

This is more than a role; it’s a chance to make a global impact in the fintech space while working with some of the brightest minds in the industry.

Ready to create the future of financial services? Let’s build together!

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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