Senior Quality Consultant - Mobile Testing

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Product Quality Champion:
  • Champion for product quality within the team
  • Assess product readiness and commit to product delivery schedules
• Test Strategy Implementation:

• Work with Product and Development teams to design and implement Test Strategy to deliver quality consumer software products
• Implement Test Automation leveraging test automation frameworks while driving processes to reduce manual test coverage
• Manage all test execution and defects in any given test management tool
• Lead defect triage to effectively report all defects to the Scrum team
• Work with a distributed agile team

Quality Assurance:

• Ensure products meet high standards of quality, performance, security, and reliability
• Help write test plans, test cases, and provide suggestions for improving QA processes
• Perform manual exploratory testing to identify difficult-to-find bugs and UX issues

Test Automation Framework:

• Design and develop a robust test automation framework using Playwright JS, GitHub Actions, and JMeter for load testing
• Create and maintain automated test scripts for functional, regression, and performance testing

Technical Review:

• Review and critique technical requirements, software design specifications, and software implementation
• Assist the development team in analyzing defects and tracking them to successful resolution

Status Reporting:

• Provide comprehensive status reports to QA management

Framework Optimization:

• Continuously enhance and optimize the test automation framework to improve test coverage, efficiency, and reliability
• Actively research new tools/methods beneficial for implementing Automated Tests

Collaboration and Strategy:

• Work closely with QA managers and stakeholders to define test automation strategies and best practices
• Identify, prioritize, and resolve test automation issues and challenges

Mentorship:

• Mentor and provide technical guidance to junior members of the QA team
• Leverage communication, documentation, preparation, and training to educate other disciplines on QA Automation processes

Industry Trends:

• Stay up to date with industry trends and advancements in test automation tools and techniques

Policy Compliance:

• Follow the organization's established policies and procedures when implementing automated tests
• Comply with employment contract terms, company policies, and procedures

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in software engineering, computer science, or related field and 10+ years of work experience in relevant roles
• 3+ years of professional experience in iOS/Android mobile application testing with physical, cloud devices, or simulators/emulators
• Experience in manual and automation of web services (Rest, GraphQL) using API testing tools such as Postman, GraphQL Playground, or similar tools
• Experience with CI/CD and project management tools (e.g., GitHub, CI/CD tools, Jenkins, Rally, SharePoint, etc.)
• Extensive experience in test automation architecture and framework development
• Experience with JavaScript test automation frameworks (e.g., NodeJs, Cypress, Cucumber, WebdriverIO, Puppeteer, Selenium, Playwright, Mocha, Protractor)
• Experience designing, developing, and executing automated tests for mobile applications across various platforms (iOS, Android)
• Expertise in using GitHub Actions for continuous integration and deployment
• Expertise in Appium with an understanding of its capabilities and limitations
• In-depth knowledge of JMeter for load testing and performance monitoring
• Solid understanding of software testing principles, methodologies, and best practices
• Understanding of mobile testing methodologies and experience with CI/CD pipelines
• Proficiency in Playwright JS framework for web application testing
• Proficiency in programming languages like Java, Python, or JavaScript
• Proven analytical and problem-solving skills
• Proven excellent communication and collaboration skills
• Demonstrated enthusiasm for finding and fixing issues daily

Preferred Qualifications:

• 8+ years developing, executing, and maintaining automated test scripts
• CI experience to enable automated test execution with tools like GitHub Actions (preferred: Jenkins, CircleCI, or Bamboo)
• Experience with cross-browser compatibility testing methodologies and practices
• Knowledge of containerization technologies like Docker
• Proficiency in writing and modifying DB queries
• Well-versed with concepts of performance and load testing with JMeter
• Demonstrated ability to debug code, analyze failures, and trace defects to the root cause
• Comfortable working in a dynamic, low-structure, constantly changing atmosphere
• Proven exceptional written and verbal communication abilities, including working with individuals in different geographical locations and time zones

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

#LETSGROW