Senior Reward Specialist

JOB DESCRIPTION

Senior Reward Specialist
Location - Louisville, KY or St Paul, MN (Hybrid)

In this position, you'll be based in the Louisville, KY or St Paul, MN office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Working within a Global People Team you will work as the expert for US, and Canadian Rewards benefits, a first point of contact for incoming queries, and a technical expert to help guide and coach colleagues. As the Senor Reward Specialist, you will work pro-actively and cross functionally to ensure global alignment in process, and as the North American SME for Reward.

A role you will love
The Reward Specialist is accountable for supporting the day-to-day delivery of high-quality customer service to employees, business managers and wider People function, ensuring that queries are resolved and responded to accurately and with agreed timeframes. You will work closely with the wider People team and employees to ensure all benefit related activity is actioned and reviewed to meet strict deadlines and service delivery levels.

In addition, the role holder will also support the design and development of global benefit offerings and projects designed to deliver a great end user experience, process efficiencies and economies of scale.

Key Responsibilities

• Provide advice and guidance to employees and wider People function regarding benefit offerings across the US and Canada.
• Advise and support benefit policy and practice, ensuring fairness, consistency, and compliance standards are adhered.
• Contribute to the development and design of benefit offerings by analysing trends and feedback to inform recommendations and solutions.
• Assist in the delivery of global benefit projects, ensuring successful implementation of initiatives.
• Drive the education process for employees whereby, they understand the benefits offered to them.
• Prepare for the annual enrolment period, ensuring all benefit offerings are renewed, ready for selection, and supported by comprehensive employee guidance.
• Provide support and preparation of comprehensive materials for local Committee/Board meetings where required including facilitation of Committee meetings for specified benefits and/or regions.
• Stay updated on local, national, and global benefit trends/ legislation to support the development and compliance of benefit offerings.

What will you bring to the role?

• Experienced Benefit Specialist with strong literacy and analytical skills
• Excellent customer service skills, both written and verbal.
• Experience within a benefits context, across US & Canada.
• Knowledgeable in US and Canada benefit legislation and compliance requirements such as ERISA, ACA, COBRA and FMLA
• Highly numerate and strong skills in working with data
• Formal HR or Reward qualification (Desirable)

Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

#LI-KT1 #LI-Hybrid

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.