Senior Salesforce Administrator
Company
LendingTree
Location
Charlotte, NC
Type
Full Time
Job Description
*PLEASE NOTE: This is a hybrid role, with in-office presence required Tuesday-Thursday. The candidate must be in or near one of our office locations or have plans to relocate. Office locations include: Charlotte, NC ; Denver, CO ; or Seattle, WA.
We are seeking a highly skilled and experienced Sr. Salesforce Administrator to join our Business Enablement team. As the Sr. Salesforce Administrator, you will play a crucial role in the ongoing development of our salesforce.com deployments. We are looking for someone with a proven track record of success in improving processes and adoption using the Force.com platform. This role will require you to work closely with functional business leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes across various departments.
KEY DUTIES & RESPONSIBILITIES:
- Serve on a team of Salesforce system administrators for the Salesforce.com environment, supporting over 500 users.
- Handle all basic administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine tasks.
- Conduct regular internal system audits and prepare for upgrades.
- Manage Salesforce.com data feeds and other integrations, coordinating with the development team to build new system integrations.
- Coordinate the evaluation, scope, and completion of new project requests in collaboration with business owners.
- Work with the operational management team to establish processes to support administrative, development, and change management activities.
- Assist in training new users and promote Salesforce.com skill development across the organization.
- Act as the liaison between users, vendors, and application development teams.
- Work independently with members of the user community to define and document development requirements.
SKILLS REQUIRED:
- Excellent time management skills and a positive attitude.
- Demonstrated ability to meet deadlines and prioritize simultaneous requests.
- Creative and analytical thinker with strong problem-solving skills.
- Exceptional verbal and written communication skills.
- Ability to communicate effectively at all levels of the organization.
- Strong collaboration and teamwork skills, with the ability to effectively work with cross-functional teams including developers, business stakeholders, and executive leadership.
- Ability to critically evaluate information, reconcile conflicts, and distinguish user requests from underlying needs.
- Strong commitment to continuous learning, staying up-to-date with the latest Salesforce releases, features, and best practices.
- Ability to assess the impact of new requirements on Salesforce.com and other applications, systems, and processes.
- Strong understanding of Salesforce.com best practices and functionality.
- Strong data management abilities.
- Proven ability to design and implement new processes and facilitate user adoption.
- Experience working in a SCRUM or agile environment preferred.
- Intermediate knowledge of Salesforce Flow Builder, including the ability to design and implement complex flows to automate business processes.
EXPERIENCE REQUIRED:
- Minimum 4 years of experience as a Salesforce.com administrator
- Salesforce Administrator, Platform App Builder and Advanced Admin certified
- Salesforce Lightning, Sales Cloud & Service Cloud experience required, some Marketing Cloud Experience Preferred.
- Experience with data migration using dataloader and Demand Tools preferred
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other intermediate complexity content
- Strong understanding of Salesforce.com best practices and functionality
- Strong data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Previous experience working in a SCRUM or agile environment preferred
Why LendingTree?
- Chance to work with top Software Engineers who previously were at other leading technology companies like Google, Apple, Microsoft and LinkedIn.
- Unique entrepreneurial environment with an established brand.
- We’re making a real difference in the financial lives of millions of consumers. The work we do here matters.
- Dress code – we don’t have one. (Flip flops, shorts, jeans… whatever.)
- We don't even keep track of how many paid vacation days you take! (of course your manager's approval is needed before you take off on that family vacation.)
- Cool perks like $7 catered lunches Wednesdays, Treat Tuesdays, and on site gym (Employees are encouraged to work out during the day. “Wait, is that true?" You bet your toned arms it is!)
- Hybrid work environment: in office 3 days a week and working remotely the remaining two, the best of both worlds!
COMPANY
LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders, so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders, so they make their best financial choices.
Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.
What else you should know:
- We’re a publicly-traded company (TREE).
- We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
- We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
CULTURE
We’re a fast-paced company with an entrepreneurial bent. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear, and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”). Come work with us!
Compensation: Charlotte, NC: $110,000-125,000; Denver, CO: $120,000-$140,000; Seattle, WA: $130,000-170,000
Incentive Compensation: Eligible for annual performance bonus
Benefits: Medical, dental, vision insurance and 401(k) matching
LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status
Date Posted
08/16/2023
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6
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