Senior Salesforce Business Analyst

We are seeking an experienced Senior Salesforce Business Analyst to lead the execution and management of various software development projects.
In this role, you will be pivotal in planning requirements, identifying project risks, and ensuring seamless communication with stakeholders to foster the timely execution of project milestones.

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Responsibilities

• Identify and gather input from stakeholders to define and clarify requirements
• Manage a concise definition of scope across the entire program
• Create and maintain documentation relevant to the management of the program and associated projects
• Work closely with software engineers, QA, product managers, and other engineering teams to get high-quality products and features through the software project lifecycle
• Serve as scrum master, manage project schedules, identify possible issues, and clearly communicate them to project stakeholders
• Take responsibility for release schedules and milestones, maintaining a high velocity in a fast-paced environment
• Provide hands-on software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes

Requirements

• Bachelor's degree in a technical field or equivalent practical experience
• Minimum of 5 years of Business Analysis experience in emerging technologies or related technical fields
• Expertise in software development and managing end-to-end execution of programs that span multiple engineering teams
• Proficiency in Agile software development methodologies
• Background in acting as a scrum master and driving development sprints
• Competency in Salesforce CPQ, Salesforce Marketing Cloud, Salesforce Service Cloud
• Experience working cross-functionally in a highly integrated team composed of both technical and non-technical members
• Knowledge of order management
• Strong spoken and written communication skills
• Skills in communicating technical concepts to non-technical audiences
• Capability to solve problems within fast-paced and constantly changing environments

Nice to have

• Familiarity with Salesforce Product Catalog (CPQ), Salesforce Marketing Cloud, Order Management, Service Cloud, Platform

We offer

• We gather like-minded people:
  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Relocation within our 50+ offices
• We provide growth opportunities:
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Language classes in English and Polish for foreigners
• We cover it all:
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events
• Please, note:
  • The set of bonuses might vary based on the role you apply for - specifics will be discussed with our recruiter during the general interview
  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.