Senior Scrum Master

Overview

This is a remote role that may only be hired in the following location(s): NC or NJ

This position will be part of the First Citizens Bank Cloud Infrastructure Engineering team and assists in the management of product and software development teams as a servant leader.

Ensures that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating, meetings and decision-making processes, and eliminating team impediments. Works to increase team efficiency and provide motivation and guidance for process improvement.

Responsibilities

• Project Coordination - Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning.
• Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome.
• Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team. Trains, mentors, and supports scrum teams to follow agile values, principles, and practices.
• Reporting - Tracks project processes, deliverables, and financials. Prepares and presents status reports to stakeholders.

Qualifications

Bachelor's Degree and 8 years of experience in OR High School Diploma or GED and 12 years of experience in Project Management in an Information Technology organization

Preferred Qualifications:

• Knowledge of First Citizens Bank systems and processes

License or Certification Type:

• Scrum Master Certification Required
• Advanced Scrum Master Certification Preferred

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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