Senior ServiceNow Developer

Overview

Silotech Group provides Advanced Cyber Solutions, Intelligence Solutions, Enterprise/Cloud IT Services and Products, and Managed IT/Security Services to Federal, State, and Commercial clients. We provide Federal Government and Commercial clients with customized, agile technical solutions focused on data, enterprise platforms, service engagement, and customer workforce development through trust-driven and collaborative relationships. Our vision is to help customers achieve their most challenging goals by unifying innovation, integrity, and exemplary services and products.

Silotech Group is seeking a Senior ServiceNow Developer to join our Digital Transformation team. The ideal candidate will be responsible for performing technical activities related to the implementation of ServiceNow, as well as participating in the full software development life cycle. This role will require excellent technical skills, ability to work in a team, and excellent communication skills.

Location

Remote

Clearance Requirements

Secret Clearance

Essential Role and Responsibilities

• Perform configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of ServiceNow
• Participate in the full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational support
• Assist in documenting requirements and aligning them with existing ServiceNow capabilities
• Attend daily stand-ups and provide updates on previously planned work completion, as well as provide estimated times to completion for user stories/defects being worked on
• Peer test other developers' work
• Bring potential roadblocks to the lead developer as soon as possible
• Communicate and work with business analysts on requirements that need elaboration
• Follow the project's guidance, best practices, and expectations

Qualifications

Education

Bachelor's degree preferred.

Experience

• 5+ years' experience in a Professional Services or software development environment
• At least 2 years of experience as a developer (not just system administrator) on the ServiceNow platform
• Service Portal development experience (building custom pages and widgets) is required
• Custom application development experience is preferred
• Experience performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of ServiceNow
• Experience eliciting requirements, and aligning to existing ServiceNow capabilities
• Familiarity with Agile software development discipline and environment
• Excellent verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels
• Proven experience in business analysis, requirements gathering, and designing and implementing solutions on the ServiceNow platform
• Experience with the ITSM processes or in the following functional areas: CSM, HR, SecOps, ITOM, ITBM
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Experience with user interface (UI) technologies including: HTML, CSS, and Angular JS
• Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, etc.
• Experience configuring web service system integrations preferred
• Is self-motivated / self-directed; capable of working a task to completion with minimal direction

Certification

Any relevant ServiceNow certifications.