Senior Software Engineer

Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

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Team/Department Description :

Moody's Shared Services - Technology Services Group

Role/Responsibilities :

This role is part of the Application Production Support technical team in the Shared Application Services organization. Moody's is seeking a Release Engineer to lead our team in supporting Moody's SaaS and On-Premises Application deployment. The successful candidate will be responsible for daily Release management functions, work on and ensure that all releases related to the supported applications are implemented in a timely manner. The resource will ensure release planning and deployment of the production environment with the view to maintain stability and control.

A successful candidate must be both a leader who can work with vendor resources, stakeholders, and work with agile teams. On any day, the candidate could be doing any or all of the following:

• Provide a superior customer experience in all interactions with stakeholders.
• Manage ticket inflow and work assignments for the team, providing daily reporting around the same.
• Work with other release teams in the resolution of conflict that span multiple applications and/or platforms.
• Lead the service delivery of Release Management and Operational Support activities.
• Analyze highly complex application build, release and deployment requirements and write technical specifications to design or re-design build, release and deploy automation.
• Assist in the rollout and deployment of new product features, and deployment of applications via automation with configuration management tools.
• Coach and support Release engineer/s to enhance their ability to deploy the SaaS or On-Premise applications.
• Act as the first point of escalation and provide up-to-date status to all stakeholders including senior management on releases management function.
• Participate in project delivery and maintenance activities, lead project transition and participate in project releases to enhance individual knowledge and build on the knowledge required to build the application.
• Weekend Duty manager role as part of a global rotation, act as point of escalation for major incidents.
• This position requires the individual to be flexible in availability to provide support in shifts in line with business needs.
• Meet individual and team goals and service levels.
• Document and maintain procedures.
• Lead team meetings and discussions.

Qualifications :

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 5 + years of experience in Software Release, Dev-Ops and support role within the financial sector.
• 5+ years of experience in Project leadership is desirable.
• Expertise in DevOps tools stack (Bitbuket, Github, AutoRabit, SVN, Aldon, TFS,Jira, Jenkins, Urban Code, Nolio and Puppet).
• Experience with multiple scripting languages (Bash, Python, PowerShell,Perl,etc.)
• Experience with REST APIs
• Experience with Linux/Windows systems administration tasks
• Salesforce Administration Certification preferred.
• Proven experience leading a team of release engineers and mentoring junior engineers.
• Complete understanding of the standard policy, ownership and implementation of the Event, Incident, Request, Problem, Release and Knowledge Management disciplines for various SaaS applications and third-party tools.
• Sound knowledge on different software workload automation and monitoring tools like (BMC Remedy, Control M, Tivoli Workload Scheduler, Nagios and Splunk).
• Working in ITIL, Six Sigma, or CMM/CMMI aligned functions.
• Operations Management experience in a high availability environment supporting various salesforce applications & ERP/data integration tools (such as SAP, MuleSoft, Informatica ETL and IBM Sales Performance Management Etc.).
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and meet deadlines.
• Highly organized and detail oriented with strong analytical skills and comfortable with Agile deliverability methodology.
• Ability to remain flexible and manage competing priorities under demanding deadlines.
• Strong interpersonal and teamwork skills, as well as excellent oral and written communication skills.
• Strong technical skills required to create and maintain analysis and reporting (e.g., Excel, PowerPoint, etc.).
• Strong sense of ownership of the work product.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.