Senior Software Engineer - Observability

A Senior Software Engineer in Observability plays a critical role in ensuring the reliability and performance of complex systems and enabling teams to quickly detect and diagnose issues. The Observability team exists to empower R&D engineering teams with visibility into the health and operation of our platform. They aim to provide the tooling and support that engineering teams need to enhance the availability, reliability, and performance of the Workiva platform.

What You'll Do

• Empower engineers to make data-driven decisions on petabytes of data

• Support systems with throughputs exceeding thousands of requests per minute

• Develop expertise in observing software to help engineers scale their system to enterprise levels

• Develop tools and processes to collect and analyze metrics, logs, and tracing data

• Participate in the development and implementation of best practices for observability across the organization

• Research and stay up-to-date with emerging technologies and industry trends related to observability and performance monitoring

• Design and implement monitoring solutions that provide real-time visibility into the performance and behavior of systems

• Develop, maintain, and contribute to open-source projects in and around the OpenTelemetry community

• Provide mentoring and guidance

What You'll Need

Experience:

• Minimum two years related experience, typical five years

• Experience with distributed systems and container orchestration

• Proficient in one or more programming languages and have a thorough understanding of software engineering principles, such as data structures, algorithms, and design patterns

• Experience designing and architecting large-scale systems and able to make decisions about tradeoffs between scalability, reliability, and maintainability

• Able to mentor and coach junior engineers and lead by example

• Enjoy challenging technical problems

• Capable of evangelizing coding solutions and defending technical opinions

• Capable of independent work in a hybrid/remote team environment

Education:

• B.S./M.S. in CS/SE/EE/CE/related field or equivalent experience

Preferred:

• Experience with the OpenTelemetry specification, semantic conventions, instrumentation libraries and auto-instrumentation options such as agents

• AWS platform experience

• Understanding of service level indicators

• Experience with OpenTelemetry tracing and metrics (agents and manual instrumentation)

• Experience propagating meaningful context between multiple observability signals (metrics, events, traces, logs)

• Experience with Observability infrastructure (openelemetry-collector, Prometheus/Mimir/Thanos, APM agents, Kubernetes)

Travel Requirements:

• Up to 10% travel

Working Conditions & Physical Requirements:

• May require after-hours support to resolve critical customer issues

• Reliable internet access for any period of time working remotely, not in a Workiva office.

  
  

How You’ll Be Rewarded:

• Salary range in the US: 

• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.