Senior Solution Consultant, Public Sector SLED Midwest

Senior Solution Consultant - SLED Public Sector Midwest 

ID.me simplifies how individuals prove and share their identities online. The ID.me secure digital identity network has over 100 million members, with over 70,000 individuals joining daily. It also partners with over 30 states, multiple federal agencies, and over 500 name-brand retailers. We are just getting started.

The Solution Consulting team brings ID.me to life. We understand our customers’ unique challenges and how our amazing technology can address them. We sell our vision by delivering compelling demos and presentations. We help our customers configure ID.me and support their launch on our identity network. We are a key part of a dynamic sales team.

We are looking for a Senior Solution Consultant - SLED Public Sector to support our customers in IL, MN, MI, IA, WI. Candidates must live in one of these states, with a strong preference for Minneapolis, MN or Chicago, IL. You will be responsible for identifying new opportunities, developing creative solutions, and supporting our customers post-go-live. You will leverage your experience working with the Government to become a trusted advisor to our key stakeholders and uphold ID.me as a key technology partner.

Candidates must have recent experience doing software pre-sales and post-sales Solution Consultant work with state government agencies. 

Responsibilities:

• Leverage technical expertise with APIs, federated protocols, and Federal Agency customer environments to drive sales strategy and success
• Diagnose and document customer technical and business requirements
• Design and configure solutions that address customers' unique needs and offer the most value from ID.me's products
• Develop and configure demos that position differentiated solutions
• Quantify the business and technical value of ID.me in solving customer problems
• Execute Proofs of Concept with complex use cases and integrations
• Write accurate and compelling RFP content that position a unique ID.me solution
• Craft reusable technical content such as whitepapers, playbooks, and how-tos
• Develop and maintain relationships with the technical representative(s) at the customer
• Mentor teammates and share technical expertise and industry knowledge
• Distill, prioritize, and communicate product feedback to internal teams
• Present at marketing events, trade shows, and user conferences

Ideal Qualifications:

The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all, of the qualifications.

• At least 5 years of solution consulting experience directly supporting an Account Executive as a team/partner, particularly with pre and post-sales engineering
• At least 3 years of experience working (preferably in a sales capacity) in the Public Sector space
• Background with Identity Verification, or Identity and Access Management concepts and platforms is a strong plus
• Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC)
• Hands-on experience with web development (JavaScript, HTML, frontend frameworks)
• Exceptional speaking, writing, and presentation skills to all audiences
• Boundless energy.  Inspirational passion.  Customer Service.  Sense of ownership. 

• Experience with modern software development methodologies, DevOps practices, and associated technologies

• Practical experience with REST APIs and related technologies in real-world scenarios

• Ability to quickly learn and apply knowledge of the ID.me platform and solution

• Willingness to travel as needed
• Bachelor’s degree in Engineering, Computer Science, MIS or similar preferred