Senior Strategic Consultant - Middle Office

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Led by the original co-founder, partnered with private equity, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 29% of our employees to advance their careers in the past 12 months.

We are a remote-first organization and over 38% of our employees reside outside the United States. Headquartered in Boston, we also have offices in London, Brighton, Rotterdam, Amsterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

About the role

Reporting to our Principal Team Lead, the Senior Strategic Consultant - Middle Office is a key position within the Bullhorn Professional Services Team. As a Senior Strategic Consultant - Middle Office, you will work directly with our largest Middle Office customers to optimize their workflow and usage of the Bullhorn suite of products.

A typical day will include...

• Assisting new and existing clients with business process mapping and business case analysis.

• Consulting clients on Bullhorn and Staffing Industry best practices for Middle Office to enable system adoption and improve ROI.

• Implementing pay/bill configuration, Adoption and Change Readiness programs for new clients, providing communication planning, and rollout strategies for Enterprise level customers.

• Responsible for fit/gap analysis and designing a best practices pay/bill workflow that meets client payroll and billing requirements

• Reporting regular progress to the Professional Services leadership team with regard to the status of ongoing Middle Office projects, capacity, escalations, and other initiatives. 

This role is a fit for you if...

• 5+ years of payroll and/or billing experience, preferably in the Staffing industry

• Knowledge and direct experience with popular ERP packages, such as ADP, UKG, Workday, Sage Intacct, Great Plains, etc. 

• Extensive experience interfacing with customers of all sizes within the SaaS industry or the Staffing Industry

• Track record of improving key pay/bill performance indicators

Bonus points for…

• Experience with reconciling timesheets to gross pay, gross pay to net pay and booking net pay to General Ledger

• Experience with direct billing and VMS, invoice terms, discounts, surcharges, taxes, creating invoices, and tracking receivables

• Proven leadership experience in payroll and/or invoicing functions

• Previous consulting experience

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.