Service Manager

Overview: AtHomeTeam, we put people first.We make sure atHomeTeamyou have the tools, support, and training they need to deliver a delightful experience to every customer.Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could beHomeTeam’snext all-star player. Apply in minutes from your mobile phone! Responsibilities: As aHomeTeamService Manager, you can expect to: • Ensure daily assigned revenue is completed • Maintain a high level of service quality • Standardize pest control technician service routes to improve route density • Schedule and review daily routes with technicians • Handle customer complaints; investigate and resolve customer service concerns • Assist technicians with field service requests and delinquent accounts • Order and maintain equipment, supplies and materials required for service work • Create a positive work environment • Attract and select high caliber employees, while maintaining qualified staff • Actively manage performance and motivate service staff • Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates • Maintain appropriate certification/licensing as required by the state or by branch management • Coordinate training and licensing of new and existing service personnel • Coordinate and/or provide continuing training as needed • Maintain truck inventory records and perform periodic inspections • Delegate duties and examine work for accuracy and neatness • Maintain record of all commercial vehicle licenses and pest control licenses • Assist General/Branch Manager in other duties assigned • Work weekends as necessary to assist the technicians • Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. There’s plenty of perks too! • Competitive pay$$plus bonus • $55K-$75K Annually • Comprehensive benefits package including medical, dental, vision • Company paid life & AD&D insurance • 401(k) plan with company match up to6% • Employee stock purchase plan • Paid Time off and holidays • Employee discounts • Tuition reimbursement • Dependent scholarship awards • An opportunity to advance within the company • Recognition for a job well done • A friendly work environment • The opportunity for professional growth and respect that comes from working for an industry leader WhyHomeTeam? • HomeTeamis the#1pest management company to homebuilders • Currently performs more the 2,000,000 services a year • The company has exclusive technology with its uniqueTaexx®built-in pest control system during a home’s construction • Pest Management Industry is growing and is a recession resistant line of business • Women’s Leadership Initiativeat HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. • HomeTeamis financially stable and growing as a subsidiary ofRollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA. Qualifications: Minimum Requirements: • Must be 18 years or older with a high school diploma or GED; College degree preferred • Must have experience with sales, marketing, and office administration • Experience supervising, coaching, and developing staff • 3 or more years’ experience in a management role Physical Demands / Working Environment: • Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: • Safely use a ladder within the manufacturer's weight capacity • Lift and carry up to 50 lbs. • Ability to work in all types of weather conditions HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #HTPD111HSE