Service Representative Trainer

Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Service Rep Trainer to join our Logistics department in Chantilly, VA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."

This position will be training in Chantilly VA, and Baltimore, MD.

Requirements:

• High School Diploma or equivalent
• 3 years of relevant experience; preferably as a driver/medical courier
• Previous leadership experience a plus
• Valid driver's license and clean driving record
• Must be at least 21 years' old
• Excellent critical thinking skills and the ability to prioritize and multi task
• Strong attention to detail and organizational skills
• Basic computer skills with proficiency in Microsoft Office
• Ability to handle the physical demands of the positon
• Comfortable with handling lab specimens when needed

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

The schedule for this position will be Monday - Friday 2pm - 10:30pm; but as a Service Representative Trainer you must have the flexibility to work other shifts as needed.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Job Responsibilities:

• Assist logistics supervisor with day to day operations and special projects
• Coordinate and assign work to the logistics team to ensure proper coverage
• Ensure all drivers are prepared for their shifts with the necessary supplies
• Work with dispatcher to provide alternate routes when needed
• Research, troubleshoot and follow up on internal and external customer inquiries and issues
• Train new hires and provide on-going training and support to the team
• Conducts retraining with employees as well as works with them to increase their knowledge.
• When training is not scheduled this employee will conduct ride a long, with service reps as well as cover any routes when needed
• Generate and review daily/weekly reports and escalate any issues to leadership
• Ensure all equipment and handheld electronic devices are working properly
• Serve as back-up driver when needed and perform dispatch duties as required
• Perform administrative and clerical duties as needed

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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