Shop | Tokopedia - Retail Enabler, eCommerce Store Operation Intern (Indonesia) - 2025 Start

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities
1. Store Decoration and Layout:
- Assist in designing and setting up the visual elements of the online store to enhance customer experience.
- Ensure a cohesive look and feel aligned with the brand guidelines and seasonal themes.
2. Product Listing and Inventory Management:
- Support product listing activities, including uploading product descriptions, images, and attributes accurately.
- Update product inventory to maintain stock accuracy on the platform.
3. Price Uploading and Adjustments:
- Manage product pricing uploads in coordination with the merchandising team to ensure correct pricing is reflected.
- Regularly monitor pricing across listings and adjust as needed to match promotions or campaigns.
4. Campaign Nomination and Execution:
- Nominate products for upcoming promotional campaigns, ensuring products meet the required criteria.
- Collaborate with the campaign team to ensure all nominated products are appropriately displayed during events.
5. Data Tracking and Analysis:
- Track key performance indicators for store campaigns, product listings, and customer engagement.
- Generate and maintain reports on store activities, providing insights for continuous improvement.
6. Cross-functional Coordination:
- Communicate effectively with marketing, merchandising, and design teams to ensure store activities align with broader company goals.
- Assist with troubleshooting any store-related issues, including product discrepancies or technical issues.

Qualifications

Minimum Qualifications
- Currently pursuing a degree in Business, Marketing, E-commerce, or a related field.
- Interest in e-commerce and online store management.
- Proficiency in Microsoft Office (Excel, Word) and Google Workspace - these tools are essential for managing listings, tracking data, and collaborating across teams.
- Strong attention to detail - needed for ensuring accurate product listings, price uploads, and campaign nominations.
- Good communication skills - to coordinate effectively with other teams (marketing, merchandising, design).
- Proactive problem-solving approach - to address issues promptly as they arise in store operations.
- Can support 4-5 days/week

Preferred Qualifications
- Experience with an e-commerce platform - prior experience with platforms would speed up onboarding and make training easier.
- Knowledge of basic data analysis - familiarity with tracking KPIs and interpreting data trends would help in creating insightful reports.
- Understanding of digital marketing or merchandising - an understanding of e-commerce promotions, campaigns, or merchandising strategies would be an asset.
- Creative skills in visual layout/design - basic design or layout skills would aid in effective store decoration and visual consistency.
- Previous internship or part-time experience in e-commerce or retail - previous relevant experience would provide a smoother transition and enhance contribution from day one.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at [email protected]