Social Media Community Manager

This is a hybrid role based in our Los Angeles (West Hollywood) and will require you to be in office Tuesdays and Thursdays.
What's so interesting about this role?
As our Social Media Community Manager, you will be at the forefront of our brand's online presence, engaging with a diverse and dynamic community. This role offers the opportunity to blend creativity with strategy, shaping the voice of our brand and driving meaningful interactions. You'll have the chance to work with big brands and influencers, bringing fresh content ideas to life while monitoring and enhancing brand sentiment. If you thrive in a fast-paced environment and are passionate about social media, this role is perfect for you!
What's the job?
As the Social Media Community Manager, you will:

• Manage our social media platforms, creating and scheduling engaging content.
• Track and report on social media engagements to measure brand and content sentiment, audience retention, and conversations.
• Engage proactively with our community, addressing queries, managing crises, and fostering a positive online environment.
• Stay updated on the influencer landscape, identifying key creators and trends.
• Utilize social media content platforms and tools like Hootsuite, and preferred experience with Zendesk.
• Work closely with the marketing team to align content strategies with broader marketing goals.

What we'll love about you

• 2+ years of experience
• You have a deep understanding of social media, either from an agency or brand perspective, with the ability to manage different tones of voice.
• You have experience working with big brands and are familiar with online and LGBTQ lingo.
• You possess strong communication skills, with a knack for proactive content creation and crisis management.
• You have excellent analytical abilities, capable of tracking and reporting on engagements to measure various metrics.
• You are technically proficient, comfortable using social media platforms and scheduling tools like Hootsuite.
• You are an active community engager, always looking for new content opportunities to cater to our audience.

We'll really swoon if you have

• Proven experience in managing social communities and customer experience (CX).
• A talent for creating proactive content and managing consumer-side crisis communications.
• Skills in identifying trends and assisting with forecasting and reporting.
• Expertise in using social media platforms and scheduling tools like Hootsuite.
• A background in engaging with earned communities across various channels.

Join our team and help us build a vibrant and engaged online community!
What you'll love about us

• Mission and Impact: Grindr is building the global gayborhood in your pocket. Your role will impact the lives of millions of LGBTQ+ people around the world. Through our success, we are making a world where the lives of our community are free, equal, and just.
• Family Insurance: Insurance premium coverage for health, dental, and vision for you and partial coverage for your dependents.
• Retirement Savings: Generous 401K plan with 6% match and immediate vest in the U.S.
• Compensation: Industry-competitive compensation and eligibility for company bonus and equity programs.
• Queer-Inclusive Benefits: Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
• Additional Benefits: Flexible vacation policy, monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch provided onsite, and yearly travel & leisure stipend.

About Grindr
Grindr is building the global gayborhood in your pocket. With more than 13.5 million monthly active users, Grindr has become a fundamental part of the LGBTQ+ community and is charting a path to make the world more free, equal, and just. Since 2015, Grindr for Equality has advanced safety, health, and human rights for millions of Grindr users and the global LGBTQ+ community in partnership with more than 100 community organizations in every region of the world.
Our next evolution is underway as a public company that continues to grow and build meaningful experiences for our users. From social issues to product innovations, we're setting audacious goals for our community and the business, and leveraging the latest tech stacks and a culture of engineering excellence to make it happen. At the heart of our work in this new chapter is a shared set of operating principles centered around cultivating curiosity, thinking big, setting and expediting our ambitious goals, and growing through iteration; all while keeping our users #1.
Grindr is headquartered in West Hollywood, California, with offices in the Bay Area, Chicago, New York, and Washington, D.C. With a track record of strong financial performance and plans for continued headcount growth, we're building a team of talented, passionate, and open-minded people who want to disrupt the dating app space, innovate products, and advance LGBTQ+ culture. Come be a part of this exciting journey with us.
Grindr is an equal-opportunity employer
To learn more about how we handle the personal data of applicants, visit our Employee and Candidate Privacy Policy .
#LI-Hybrid
Grindr is committed to fair and equitable compensation practices. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will also be eligible for equity, benefits, and a company bonus program.
Los Angeles Base Pay Range
$106,000 - $125,000 USD