Software Development Engineer

Software Development Engineer What you can expect You can expect to design and develop high-impact, scalable solutions for Zoom Phone product About the Team The engineering team works on the development and evolution of Zoom’s cloud-based phone services. Working with the PM team to execute product strategies and focusing on delivering scalable, reliable, and user-friendly communication solutions. By collaborating with PM, design, sales, and support teams, we ensure seamless integration within the broader Zoom platform, enhancing the telephony experience for users worldwide. Responsibilities • Collaborating with cross-functional teams to turn roadmap vision into deliverables. • Designing and delivering customer-facing features. • Implementing cloud-based automation and deployment strategies. • Providing technical troubleshooting and customer support. • Analyzing and optimizing program performance. • Creating technical design documents and API documentation. What we’re looking for • 3+ years of software engineering experience. • Solid knowledge of C/C++ and object-oriented programing • Good understanding of network communication & Multitask programming & Debugging skills • Familiar with network protocols such as: TCP/UDP/TLS/RTP/SRTP/RTCP , etc. • Experience with VoIP technologies and audio quality control • Flexibility and ability to work after hours mandarin speaking is preferred Salary Range or On Target Earnings: Minimum:$87,600.00 Maximum:$186,000.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date:07/25/25 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.