SOFTWARE ENGINEER, CLOUD APP RESEARCHER

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope .

Job Overview

As a key member of our CASB App-Connector development team, you'll help shape and deliver world-class security solutions that offer unparalleled visibility into thousands of enterprise SaaS applications. Our advanced, ML-powered monitoring system analyzes real-time data for rapid, precise issue detection, giving our customers the insights they need to stay secure.
In this role, you'll work on the forefront of cloud security-analyzing, designing, and implementing solutions that empower enterprises to protect their critical data and systems. If you're driven by impact, innovation, and technical challenges, we invite you to join us in building the future of cloud security.

Job Responsibilities

• Participate in the entire development process: research requirements, define functional specifications, create effective signatures, and evaluate their performance using production data.
• Analyze traffic patterns and behaviors of various SaaS applications to identify unique characteristics.
• Develop, test, and implement signatures for application detection and classification.
• Perform Deep Packet Analysis of the SaaS/IaaS app traffic and develop content as per the specification of Netskope App Context Engine.
• Forward Looking Research: Researchers will have the opportunity to develop leading edge prototypes to solve emerging challenges in the cloud security space.
• Develop necessary tools, preferably in Python/Go, to assist with research, development & maintenance of app connectors.
• Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy.
• Work closely with the Product management, Testing team and other stakeholders in various phases of signature development to ensure high quality delivery as per requirements.

Preferred Qualification

• B.E /B.Tech /M.Tech degree from a recognised and accredited university/college
• 3-7 years of work experience.

Preferred Technical Skills

• Good understanding of TCP/IP, SSL/TLS and Deep packet inspection.
• In depth understanding of HTTP/s protocol & web content is must.
• Familiarity with web data formats like JSON, MIME,XML, HTML
• Hands-on experience with traffic analysis tools like Wireshark or Fiddler is a must.
• Programming experience in any one programming language
• Experience with web automation tools like Selenium will be a plus
• Excellent analytical, debugging & problem-solving skills

Additional Skills

• Experience with IPS/IDS signature development is a big plus.
• Understanding of security products like SWG, Web proxies or cloud security solutions
• Experience with AWS, Azure or GCP
• Strong verbal and written communication skills

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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