Software Engineer, Observability

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 69% of the Fortune 500 who trust Box to manage their content in the cloud. 

WHY BOX NEEDS YOU 

As a software engineer on our Observability team, you'll work alongside problem solvers dedicated to solving complex business issues from strategy through execution. You will be responsible for driving technical advocacy while building user/developer community and influencing service owners on critical Observability platform capabilities—increasing productivity and effectiveness by sharing deep knowledge and best practices across various levels within our organization.

You’ll drive strategic change in tools and processes by staying up-to-date with industry research and emerging technologies so that we can leverage new techniques effectively. Consistently question assumptions; challenge status quo; strive for improvement; champion data governance adoption; ensure modern architecture is designed with scalability & longevity in mind.

WHAT YOU'LL DO 

• Work on distributed, high-performance observability data pipeline to collect, transform and route logs, metrics and traces to various storage solutions. 
• Drive development of common code libraries used company-wide by Box engineers. 
• Design end-to-end data pipeline solutions processing terabytes of structured and unstructured data in real-time, scaling across a growing number of data sources.
• Develop and integrate observability middleware tools enhancing system performance visibility, such as governance tools for logging, monitoring, and alerting. 
• Work includes:
  • Various containerization technologies.
  • Automated deployment tools, cloud orchestration and configuration management technologies ensuring efficient deployment.
  • Improving reliability, latency, and scalability across all areas.

WHO YOU ARE 

• 2+ years of Software Engineering experience building and maintaining Petabyte Scale Data Platforms.
• Bachelor's Degree in Computer Science, Compute Engineering, or related field.
• MUST HAVE: Advanced experience writing software using Object-Oriented Languages such as Java, Scala, Go, and Rust.
• MUST HAVE: Experience with containerization (e.g. Docker and Kubernetes), cloud orchestration technologies (e.g. terraform), data messaging technologies (e.g. GCP, PubSub, and Kafka) and configuration management and software. 
• Experience building and running observability infrastructure at scale using logging, metrics, distributed tracing technologies. 
• Good understanding of distributed data processing and deployment within GCP managed services preferred.
• Ability to be on-call for 1 week a month. 
• Familiarity with OpenTelemetry framework highly desirable!

You are in an office based role with the expectation of working from the Redwood City, CA office a minimum of 2x/week.

 BENEFITS

• Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box
• For all other benefits, please check out: Box Benefits + Perks 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.