Solution Consultant II

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

UKG OneView is a leading global provider of payroll and reporting solutions. We specialize in simplifying the global payroll and ensuring compliance for our clients, allowing them to focus on their core business objectives. With a strong presence in the industry and a commitment to innovation, we empower organizations to manage their global workforce efficiently.

UKG is looking for a Solution Consultant to join the team in Varna and attend the office 2-3 days per week. Working time: Monday to Friday 09:00 - 17:30 or 10:00 - 18:30

Job Description
UKG is seeking a highly skilled and detail-oriented Solution Consultant to join our dynamic team. As a Solution Consultant, you will play a pivotal role in implementing our new international customer's payroll processes and transferring their payroll data into UKG OneView and our partner payroll engines. You will collaborate closely with our customers, partners, and internal teams, ensuring compliance with local regulations, analyzing data, and implementing payroll best practices. This is an exciting opportunity to join a rapidly growing company at the forefront of the payroll industry.

Responsibilities
• Manage customer and partner delivery for each assigned country on a project, ensuring correct payroll setup leading to successful payroll testing and live delivery.
• Work closely with the Project Manager and Senior Solution Consultant on each project and make sure all tasks are completed in accordance with the agreed processes and project timelines.
• Keep the existing internal payroll knowledge base to date, reflecting the latest product/service features and capabilities.
• Take responsibility for effective communication with both customers and partners. (Available channels are email, MS Teams chats and MS Teams/Zoom calls. Ticket system is for internal use).
• Provide regular updates, address concerns, and ensure a positive and collaborative relationship with all stakeholders of each project.
• Works daily with the UKG OneView platform.
• Solves standard problems by analyzing possible solutions using experience, judgment, and precedents.
• Maintain confidential employee data and ensure compliance with data protection regulations.

Qualifications
• 1 to 3 years' experience post-graduate, in a data orientated environment.
• You are outgoing and customer focused and work well in a team.
• Strong Communicator & good at building Relationships.
• You are Reliable, Confident & Consistent with Strong presentation skills.
• Not afraid to voice concerns and makes suggestions.
• Ability to work independently and prioritize daily tasks with a moderate level of guidance and direction.
• You will use MS Excel, Outlook and Teams daily.

Benefits
• 25 to 28 days of annual leave
• Medical coverage provided by Bulstrad for you and your dependents
• Life, AD&D, Disability & critical illness coverage provided by DZI
• Meal vouchers provided by Edenred - 150 BGN per month
• Employee Assistance Programs available 24/7
• Global Tuition Reimbursement program - up to 7,125 BGN per year
• Fertility support - up to 13,600 BGN per year
• Adoption assistance
• UKG scholarship program
• Business travel insurance
• U choose program - 475 BGN every quarter to be spent on eligible items

Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!