Solutions Architect

Common Thread Collective • Remote

Company

Common Thread Collective

Location

Remote

Type

Full Time

Job Description

Here at CTC, we’re an agency of entrepreneurs. We know what it’s like to run an ecommerce business. Because we have. And still do.

Like our clients, we’ve taken 3am calls with overseas suppliers, haggled pennies off pick-and-pack fees, watched something grow and thrive against the odds. 

Whether the client dreams of transforming the world or turning a profit, our success depends on their success.

At our core, CTC is a service provider; building brands across visitors, conversion rate, and lifetime value. Centered around our ecommerce growth formula, we tested on our own strategies and brands, to help scale what works.

Additionally, we’re a human service business. And our people are our product. We invest in them because they invest in our client's business. CTC is a fully remote company of creatives, data geeks, and leaders that expanding across the United States & Canada. 

We truly believe careers are a catalyst for your future self — because we’re not just interested in who you are, but in who you want to be.

Solutions ArchitectWHAT YOU’LL DO

INTEGRATE | You’ll join our Technology Team to design and develop client integrations into our data platform www.statlas.io. You’ll work alongside our service teams during onboarding to manage a seamless integration of our clients tech stack with ours. You will work with other members of the data team to ensure data accuracy and integration upkeep is top of mind.


SUPPORT | You will be responsible for supporting our customer’s data needs and ensuring our technology is set up to be an invaluable resource inside their organization. You are the subject matter expert for all things data. With scalability top of mind, you will create and manage a system for organizing documentation and SOPs that can be shared. 


COMMUNICATE | You will use our agency tech stack to communicate with teams internally and externally provide technical support for all of our data tools. As the Solutions Architect you also monitor external facing forums and support groups shared with our clients to provide outstanding customer service and best practice advice.


WHAT SUCCESS LOOKS LIKE 

Success in Your Day to Day Looks Like

  • Design and develop client integration strategies around our data platform www.statlas.io
  • Meet with customers to understand their tech stack and design data solutions for key stakeholders in their organization.
  • Participate in documentation to enable solution development
  • Identify the best technical resources to define architecture that supports the clients eCommerce solution
  • Support the business development team by offering work estimates for implementation and answering technical support questions to develop a business case during the sales cycle
  • Project manage integration implementation with the Statlas Dev team and our customers. 
  • Maintain internal and external customer service forums and channels


WHAT YOU’LL BRING TO THE TABLE
  • 5+ years of experience  working with organizations that deliver ecommerce solutions (i.e. in sales engineering, consulting or product management)
  • 3+ years of working on any large eCommerce Platform (i.e. Adobe Magento, Salesforce Commerce, SAP Commerce)
  • Understanding of critical infrastructure technologies such as CDPs, ESPs and BI tools. 
  • An expert in UX design, informations architecture and agile web development processes
  • An understanding of  behavioral targeting, personalization, Content Management (CMD), and  web technologies
  • Ability to interface with both executive leadership and technology teams to garner understanding of needs and requirements. 
  • Must have experience with any large eCommerce Platform 
  • An understanding of emerging technical platforms 
  • Skilled in ASANA or relevant project management software preferred
  • Exceptional written and verbal communication skills.
  • Ability to organize, prioritize and manage multiple tasks with great attention to detail
  • Ability to complete short-term and long-term goals in a proper manner
  • An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions
  • A desire to take risks - but only after carefully examining the calculus and determining that your chosen course of action is most effective

SALARY RANGE
  • $85,000 - $105,000 base salary, annually
    • This is prior to any benefits or bonus payout
ABOUT US

We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is an ecommerce growth agency helping entrepreneurs achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self — because we’re not just interested in who you are, but in who you want to be. 

Come sell stuff online, tell stories, build websites, shape brands, create processes, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time permanent CTC entrepreneurs:

  • ESOP | An agency by the people for the people. CTC offers an Employee Stock Ownership [ESOP] program where 80% of the company will be employee owned by 2023. This stock is on top of 401k investment with an estimated* 45% higher earning potential than other agencies.
  • 401K | program with a 3% company match (post 90 days employment) to bring out the investor inside you
  • TIME OFF | When you’re at CTC, you’re firing on all cylinders. To make that possible, we offer a Flexible Time Off policy where you will coordinate with supervisor to take time away from the office for rest, travel, and variety of others things that are important to you!
  • MEDICAL | Full health, dental, and vision benefits that fit your lifestyle and goals
  • WELLNESS | A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually

*NOTE: ESOP estimates are based on total earning potential over the course of vesting shares and not a guarantee. 

CTC is an Equal Employment Opportunity employer. We Embrace I.D.E.A. and are committed to fostering a culture of performance and inclusivity.


Common Thread Collective provides this Privacy Notice for California Consumers/Employees only to individuals residing in the State of California who are considered “Consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA (“Consumers”). This CCPA Employee Privacy Notice sets forth our privacy practices as required by the California Consumer Privacy Act of 2018 (“CCPA”). We provide you this notice because, under the CCPA, California Residents who are employees, employee applicants, or contractors qualify as Consumers. For purposes of this CCPA Employee Privacy Notice, when we refer to Consumers, we mean you to the extent you are a California employee, employee applicant, or contractor. To see our full policy, please click here.

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Date Posted

09/15/2023

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