Solutions Consultant - Market Research

What we're looking for

• A curious, consultative and commercial nature that can introduce a range of Momentive solutions in a way that is understood by customers
• A motivated person who helps customers see the value of our platform and products in solving their business needs
• A market research expert who understands the panel research landscape and can effectively articulate research recommendations

You will

• Support our prospective clients and Account Executives throughout the sales cycle by translating features into value drivers
• Provide pre-sales functional and technical expertise throughout the buying process including knowledge of the Momentive platform, quantitative and qualitative methodologies, market research use cases, and integrations
• Scope individual research initiatives and end-to-end research programs for prospective customers based on business objectives
• Manage proof of concepts/trial customer relationships to support expansion opportunities
• Demonstrate and promote Momentive's research solutions and expert service offerings on sales calls, product demonstrations, webinars, and at industry events
• Understand and develop working knowledge of the competitive landscape for DIY and full-service research providers
• Respond to RFPs/RFIs and custom Security Reviews
• Be a customer advocate internally while working with other teams including Product, Support, Engineering, Strategy, and Sales to inform future product and sales strategy

You have

• BS/BA degree or equivalent in relevant work experience
• 3-5 years professional experience in a client-facing role, with Sales/Solutions Engineering experience a significant plus
• 3+ years of professional experience in market research (client or vendor side)
• A technical background with experience working with APIs, HTML & CSS, and some JavaScript a significant plus
• Experience with technical business documentation like workflow diagrams, proposals, RFPs and RFIs
• Experience using DIY market research tools (including survey design and analysis)

Who we are and what we do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

The base pay provided for this position ranges from $113,645 - $170,890 / year depending on geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses, commissions, and/or equity may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
In addition, we've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity and Best Company for Perks and Benefits and Work-Life Balance, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, and our annual holiday refresh

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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