Solutions Engineer

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Key Responsibilities:

• Strategic Technical Engagement: Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian's value propositions and solutions.
• Opportunity Identification: Identify opportunities for cross-product and solution expansion to maximize customer value.
• Technical Problem Solving: Investigate and understand client pain points to craft meaningful solutions.
• Product Expertise: Act as a product expert, clearly articulating and demonstrating how Atlassian's software drives collaboration and productivity.
• Value-Driven Demonstrations: Deliver engaging demonstrations showcasing how Atlassian's solutions empower teams and drive outcomes.
• Technical Sales Leadership: Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
• Sales Collaboration: Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
• Customer Advocacy: Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Qualifications:

• Deep knowledge of Atlassian's product suite and ability to articulate its value in solving complex challenges.
• Strong interpersonal and communication skills to influence technical and business stakeholders.
• Proven experience delivering impactful product demonstrations and leading technical evaluations.
• Ability to identify solution expansion opportunities and align with customer goals.
• Collaborative mindset with a passion for solving challenges and empowering customers

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.