Job Description
Working directly with the Executive Chef and Executive Sous Chef, you will be responsible for a wide variety of culinary goods for the park. You will contribute to recipe management and menu/product design as well as train new staff to ensure consistency and quality control. You may also play a key role in the execution of catering, banqueting and consumer events. You’ll need to be flexible in working nights, weekends, and other times when events can be scheduled. You will:
• Oversee a wide variety of culinary operations
• Prepare and track daily, weekly, and monthly reports
• Address complaints and resolve problems
• Plan, assign and direct work
• Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards
• Enter notifications for any repairs needed to keep the facility maintained to standards
• Contact maintenance as necessary to maintain proper operation of all equipment and facility
• Maintain work orders/repair log and control labor cost
• Occasionally assist other locations and areas throughout the park as needed
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training ambassadors; planning, assigning and directing work; appraising performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
• Handle food cost and recipe management
• Support menu planning and seasonal food items
• Contribute to event menu planning and execution
• Manage event and banqueting food inventories
• Ensure compliance with food and beverage safety standards and protocols
• Supervise and train new staff
• Communicate professionally and effectively with Ambassadors, and our Guests
• Perform other duties as assigned
What it takes to succeed:
• Two or more years of experience as a sous chef
• 3-5 years of experience in a high-volume setting
• Intermediate knowledge in food cost management
• Understanding of catering
• Previous experienced in inventory management control
• In-depth knowledge of food and safety standards, protocols, and dietary needs
• Proficiency with Microsoft programs such as Excel and Outlook
• Experience managing multiple F&B outlets a plus
• Experience within a theme park setting
• Detail-oriented with strong multi-tasking and time-management skills
• Excellent communication and interpersonal abilities
What else is important:
• Ability to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Ability to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes Perform cleaning duties; including use of cleaning chemicals
• Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
• Flexibility in work locations as placement will depend on business needs and career development opportunities