Specialist I, Digital Loss Prevention, GC

We're looking for talented, analytical, and passionate people to join our digital risk management team as Digital Risk Management Specialist based in Shanghai.

The digital loss prevention team plays a critical role in the complex e-commerce environment for NIKE. The scope of this role is not limited to performance monitoring and reporting, but also to proactively finding actionable insights to help drive high-impact business changes. In this role, you could expect to learn the latest fraud and abuse trend and the corresponding risk management strategies.

Roles & Responsibilities:

1.Digital Risk Monitoring and Analysis

• Proactively monitor Nike's e-commerce platforms to identify potential risks, fraudulent activities, and suspicious patterns.
• Analyze transaction data, user behavior, and platform activities to detect anomalies and reduce exposure to fraud.

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• Develop and implement strategies to minimize digital losses and mitigate financial risks associated with fraudulent transactions.
• Work closely with cross-functional teams to design fraud detection models and enhance platform security measures.

• Conduct regular risk assessments to evaluate potential threats to the digital commerce platform.
• Prepare detailed reports on incidents, fraud trends, and loss prevention metrics for stakeholders and senior management.

• Collaborate with internal teams such as digital operations, legal, and IT security to strengthen the overall risk management framework.
• Partner with third-party vendors and payment gateways to ensure compliance with industry standards and implement fraud prevention best practices.

• Assist in the creation, enforcement, and continuous improvement of fraud prevention policies, guidelines, and standard operating procedures.
• Ensure adherence to regional and global compliance regulations related to e-commerce and digital payments.

• Lead investigations into fraudulent activities and manage resolution processes to recover losses.
• Respond promptly to critical risk events and escalate issues to senior leadership when necessary.

• Monitor and optimize fraud prevention tools and systems to improve efficiency and accuracy.
• Identify and recommend technology solutions to enhance digital risk management capabilities.

• Provide training and guidance to internal teams on fraud detection techniques, risk management policies, and emerging threats.
• Promote a culture of risk awareness across the organization to reduce digital vulnerabilities.

• Business, finance, and/or technology-related (Engineering, Science) background
• Proficiency in SQL data processing
• Skilled use of at least one professional analysis tool, such as Excel, SAS, Python, R, etc.
• An ability to build, update, and maintain ML models would be a plus
• Strong analytical skills, critical thinking, detail-oriented, goal-oriented, and proactive
• Good communication and interpersonal skills
• Prior experience in data analysis is a plus.