Sr. Engineer - Sailpoint IdentityNow I Remote, Bangalore

This position will be fully remote and can be hired anywhere in the continental India.

Optiv Security Operations is looking for a Sr. SailPoint IdentityNow security engineer with a background administering identity governance platforms and their associated back-end technology stacks. The successful candidate will be responsible for maintaining, administering, and supporting privileged access and identity governance solutions on behalf of Optiv's clients in accordance with established SLA/OLA guidelines.

How you'll make an impact

• Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to:
  SailPoint IdentityNow
• Perform discovery audits and work with clients to develop certification and compliance campaigns and reporting.
• Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.
• Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.
• Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups.

What we're looking for

• Strong troubleshooting and issue isolation skills
• 3-5 years' experience implementing, administering, and support identity governance technologies and related infrastructure within IdentityNow
• 3-5 years' experience querying and binding objects in IdentityNow
• 3-5 years' experience with Active Directory objects, architecture, and back-end infrastructure.
• Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)
• Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)
• 3-5 years' proficiency with database querying languages and methods (SQL, MySQL, MongoDB, etc)
• Familiarity with Web 2.0 data parsing methods and protocols (REST, SOAP, OpenAPI, XML, JSON, etc)
• Familiarity with applicable scripting languages (Postman, Powershell, Beanshell, Javascript, Python, etc)
• Must possess or be able to obtain SailPoint Certified Engineer certifications on hire.
• Strong written and verbal communication skills
• Relevant industry certifications highly desired (e.g. CISSP, CEH, CHFI, SSCP, CCSP, etc)
• Familiarity with ITIL , SDLC, and DevOps procedures and best practices (ITIL certifications a plus)
• Prior experience or familiarity with a NOC/SOC-type working environment highly desired.
• Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience.
• Must be willing to work US dayshift hours 6:30PM to 3:30AM IST (8:00am CST - 5:00pm CST).

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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