SR IT Network Engineer- Cisco ISE/ Zscaler - Operations and Reliability (work from home)

Summary:

Provides exceptional technical support of all remote site Infrastructures as well as assisting with some assignments/projects. As a confident and outspoken decision maker, you will investigate and resolve problems for the entire information technology solutions including our wireless access points, security appliances, switches, and other technologies. Supports the design, analysis, development and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions. Troubleshoots and proceeds on resolving infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. May be involved in the creation of design specifications and the development and application of utility programs and may resolve infrastructure compatibility problems as they arise. Responsibilities may include risks assessments, partnering on capacity planning, budget forecasting, and the diagnosis and correction of application/network problems. May serve as the primary contact for vendors. Technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web, database, and output/receiving. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within Infrastructure support. Recognized internally as a subject matter expert.

Duties:
• Provisioning, monitoring and maintenance of hardware, software and network in new and existing remote sites
• Ensuring system availability and reliability
• Working with a team on an out-of-hours on-call support rotation
• Collaborating with internal teams for day to day activities.
• Configuring and installing various network devices and services (e.g. switches and routers)
• Proactively contributing to documentation, automation and processes as they evolve including standard operating procedures
• Seeking opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our infrastructure.
• Supporting and troubleshooting second and third tier escalations to resolve issues

Skills:

Cisco Routing & Switching (CCNP or equivalent skill and experience)

Experience in WAN/LAN and transport technologies (Ethernet, MPLS, TDM, DMVPN)

SD-WAN Deployment Experience (Viptela)

Deploying Cisco networks utilizing industry best practices

Cisco Wireless Configurations (CCNP level or equivalent skill and experience).

Working knowledge of basic scripting and network automation.

HIGHLY PREFERRED TECHNICAL SKILLS:

Cisco ASR/ISR routers, SDWAN with Cisco/Viptela vEdge/cEdge routers, Cisco Catalyst 9000/4500 series switches, Cisco ISE, Cisco Wireless Controllers, Aruba, Meraki

Other Skills of Interest:

InfoBlox IPAM, Cisco DNA, Viptella, Automation (Python/Ansible), NFV Technologies

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 111,900 - 186,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.