Sr Key Accounts Manager (Battery & Semiconductor)

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Key Responsibilities:

• Customer Experience Management:

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• Lead key accounts to deliver exceptional value.
• Coordinate resources across the company to ensure outstanding customer experiences.
• Conduct seminars, training sessions, and pilot programs for new product launches.

• Opportunity Management:
  • Identify and lead business opportunities through cross-divisional communication.
  • Respond to customer requests, including RFIs and RFQs.
  • Speed up the commercialization of opportunities.

• Offering Management:
  • Provide additional offerings based on customer needs after product sales.
  • Present new products or services to key customers through joint development.

• Price Management:
  • Develop standards based on customer grade or performance for significant purchases.
  • Offer emergency procurement and differentiated support to encourage continued business, even at higher prices.

• Performance Management:
  • Set metrics such as repurchase rate and customer loyalty and achieve financial goals.
  • Collaborate with divisions to turn opportunities into results.

• 8+ years of experience in the battery and semiconductor industries.
• Strong business, product, and industry expertise.
• Excellent relationship-building skills and customer-focused approach.
• Analytical and proactive problem solver dedicated to continuous improvement.
• Strong interpersonal skills and ability to manage multiple stakeholders.