Sr Manager, Client Services Projects

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office

Job Description

When you're part of Thermo Fisher Scientific, you'll do ambitious work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Fisher Clinical Services GmbH is a subsidiary of Thermo Fisher Scientific Inc., with over 750 employees in Switzerland. The company is a market leader in Clinical Supply Chain Management Services, clinical trial material manufacturing, and logistics for patients worldwide. For more information about our location in Allschwil near Basel, please visit our website: www.fisherclinicalservices.com.

How Will You make an Impact?:

Reporting to the Director Client Services, Switzerland/Germany, you are leading and developing Client Services Packaging Project Management organization to deliver an outstanding customer experience from the Basel site in Switzerland for the Clinical Trials Division!

Responsibilities:

• You are responsible to meet client requirements in terms of quality, compliance and delivery times to achieve and exceed business plan.
• You collaborate with key partners to transform the department to enable profitable growth, improve quality and customer experience, and increase employee engagement!
• You will enable the introduction of groundbreaking working practices and innovative, value adding technologies.
• Delivery of these objectives will be achieved through your leadership, the mentoring and development of the entire team.
• Success in this role will be validated through increased customer satisfaction, Hands-on, on time and in full project delivery. You will support our growth & profitability targets and improve our supply chain performance for our customers, our employees and ultimately the patients we serve.

Qualifications:

• Bachelor's degree and equivalent experience in distribution project management or a related field.
• Validated expertise of at least 8 years in distribution management, emphasizing process improvement and effective decision-making.
• Outstanding leadership skills, with the ability to leading and develop teams that consistently achieve outstanding results.
• Strong analytical and problem-solving skills, and capable of making data-driven decisions.
• Strong communication and interpersonal skills, and a track record of forming effective relationships with colleagues and external partners.
• Strong drive and ability to thrive in a fast-paced and dynamic environment.
• Strict adherence to ethical business practices and compliance with regulatory requirements.
• Ability to be flexible and adapt to meet customer and department requirements.
• Proficient in English and German.

Benefits

We offer competitive remuneration, annual incentive plan bonus, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!