SR. STAFF TECHNICAL WRITER

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope .

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

What's in it for you

You will be responsible for delivering the documentation for the software releases and solution design guides. She/he must be an experienced technical writer with knowledge about SD-WAN and security technologies, able to deliver high quality content. You will partner closely with the engineering and product teams providing feedback and process improvements to ensure the contents are delivered on time.

What you will be doing

• Creating technical documentation efforts for SASE Software releases including solution design guides.
• Working closely with engineering and Product teams to create high-quality technical content.
• Tracking and managing multiple projects across the team in a fast-paced environment.
• Identifying and addressing feedback from the field and customers to improve content quality.

Required skills and experience

• 5 years of writing technical documentation for networking technologies.
• Excellent writing skills in English.
• Excellent communication skills, and experience collaborating with internal customers and stakeholders.
• Ability to grasp new technologies quickly and to manage multiple projects simultaneously.
• Experienced in networking, SD-WAN and security technologies.
• Passion for writing high-quality technical content.

Education

• Bachelor's degree in technical writing, journalism, communications, or a related field required, MS/MA strongly preferred.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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