Sr. Business System Analyst - Consumer Application Integration (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
Partners with Consumer and Ecommerce Business Groups to ensure delivery of applications aligned to the business and IT strategy, as well as the support of applications in B2B and B2C areas. Works with multiple owners such as Business, IT Apps, Security and Engineering to define and refine the requirements and to analyze appropriate solutions addressing scalability, performance, availability, extensibility etc.
What You'll Do:

• The Application Integrations Business Systems Analyst (BSA) will be responsible for authoring data integrations and API related Consumer business requirements for CrowdStrike.
• Systems Analyst experience documenting requirements related to middleware integrations and APIs related to consumer transactions, integrating with AppStore / Google Play, secure file transfer.
• Analyze data integrations business requirements, explore and evaluate various options, assist with development life cycle thereby validating the requirements, eliminating ambiguity and providing early visibility to business on the final solution.
• Profile applications data to develop strong understanding of the data relationships, cardinality and quality of the data thereby helping in determining if the data can meet the high-level goals of information and integration needs as well as plan functional and test cycles.
• Collaborate and partner with business users to develop use cases for functional and User acceptance testing
• Has a strong focus on capturing core requirements, beyond stated requirements and accurately places these within a broader context
• Reviews functional designs and obtains sign offs with the cross functional business and IT teams
• Translate high-level requirements into actionable and incremental workloads, including user stories, testing and acceptance criteria. Provides inputs into business processes based on design capabilities
• Champions balanced, forward-looking functional designs
• Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign offs
• Leads troubleshooting efforts on critical issues with cross functional teams through resolution
• Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects

What You'll Need:

• 5+ years' experience as a Business Systems Analyst in B2C and B2B space in the Hi-tech SaaS Industries.
• Experience with subscription management platform such as Chargebee, or others is a plus.
• CRM & ERP Functional knowledge supporting Sales and Finance areas.
• Experience with consumer business processes, consumer process performance metrics.
• Experience working in fast paced B2C programs.
• Knowledge of integrations with consumer channels like Amazon, Apple App Store, Google Play Store etc.
• Experience with integrating B2B & B2C processes, and able to work with Business to identify gaps
• Functional knowledge managing requirements and implementing system solutions for Sales and/or Finance operations automations
• Ability to document user stories and data flows is required.
• Able to understand complex business processes and data from multiple business systems
• Ability to drive cross functional discussions across global business groups and IT independently
• Detail oriented and demonstrate ability to analyze complex problem statements
• Experience working in Agile methodology
• Bachelor's degree in Computer Science, Information Systems, Business or equivalent experience
• Excellent written and oral communication skills, as well as interpersonal skills including the ability to articulate requirements to both technical and non-technical audiences

#LI-RC2
#LI-Remote
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $95,000 - $155,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
Expected Close Date of Job Posting is:06-05-2024