Sr. Director, NA Emerging Payment Products

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The North America Emerging Payment Products team is responsible for business strategy development, coordination, and planning for Visa’s Emerging Payments in the North America region. The team works closely with product, functional, and organizational leaders within North America. NA is Visa’s largest region and faces some of the most complex and interesting challenges in the payments industry today. Many of the team’s projects involve working on some of the most pressing business and strategic challenges and opportunities facing the North American business.

Specifically this person will

* Lead projects or major project workstreams related to Visa Inc.'s North America Emerging Payments strategy, business development, or North America specific initiatives

* Manage the day-to-day project and team activities to meet project goals and timelines

* Structure and solve business problems, collaborating and coordinating with a range of internal stakeholders to make recommendations on the role of emerging payments within Visa’s NA Product and overall strategy.

* Develop rigorous, fact based, quantitative analysis to support recommendations. Ensure strategic and financial soundness and alignment for any recommendations

* Build strong understanding of our existing products’ value proposition relative to competition and develop unique, creative and impactful solutions by integrating insights across Visa's many expert functional resources.

* Be market informed. Visa has a global footprint. Competition, market dynamics and commercial constructs varies by market. He/She is expected to develop understanding of Emerging Payments model for the key markets and develop pricing derived from the local market understanding and competitive landscape.

* Build business cases for Emerging Payment solutions and lead cross-functional effort to drive the initiatives to completion.

* Define pricing KPIs and measure the effectiveness of Emerging Payment solutions to enable continuous improvement

* Communicate recommendations to senior management, other executive, functional, or regional staff and management in a clear, concise and impactful way including through executive ready presentations and briefing memos

* Provide continuous coaching and training to junior members of the team and contribute towards broader team development activities.

* This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

• Define and communicate the product vision, roadmap, and goals for Emerging Payments in the NA region, aligned with the company's global strategy and priorities.
• Lead and mentor a high-performing team of product managers, and foster a culture of collaboration, innovation, and customer focus.
• Partner with sales, marketing, operations, finance, and other functions to understand customer needs, market trends, and competitive opportunities, and translate them into product requirements and solutions.
• Define and track key performance indicators and use data and feedback to inform product decisions and optimize user experience and business value.
• Manage the product budget, resources, and roadmap, and prioritize trade-offs and dependencies.
• Represent the NA product team and portfolio to internal and external stakeholders, including senior leadership, customers, and partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
•12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Qualifications
•15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
•Bachelor's degree in Computer Science, Engineering, Business, or related field. Master's degree or MBA preferred.
•10+ years of product management experience, with at least 5 years in a senior leadership role.
•Proven track record of launching and scaling successful products in the NA market, preferably in the B2B or SaaS space, and with both card and non-card products.
•Strong strategic thinking, analytical, and problem-solving skills, with the ability to synthesize complex information and translate it into actionable plans and solutions.
•Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders at all levels.
•Customer-centric and user-centric mindset, with a passion for delivering value and delighting users.
•Entrepreneurial spirit, with a willingness to experiment, learn, and adapt in a fast-paced and dynamic environment.
•Experience in fostering relationships and influence and managing remote and distributed teams, and working across different time zones and cultures.
•Strong Excel and PowerPoint skills.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,700.00 to 265,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.