Sr. Technical Business Analyst

NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our EDGE brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.

Job Summary

The Sr. Technical Business Analyst is a strategic leader within the Engineering/Product team, reporting to the VP of Engineering. This individual will play a critical role in bridging business objectives with technical solutions, driving organizational success through leadership, strategic insight, and effective collaboration. In addition to overseeing business analysis functions, the Sr. Technical Business Analyst will have the potential to manage a team, mentor junior analysts, and contribute to the growth and development of the organization.

The Sr. Technical Business Analyst will partner with stakeholders across all business units to understand their objectives, gather and refine requirements, and define the scope of projects or features. They will analyze and document complex business processes, create detailed requirement documents, and ensure proposed solutions meet business goals and adhere to regulatory standards. Furthermore, this individual will proactively identify risks, recommend mitigation strategies, and lead efforts to ensure adoption of solutions through training and stakeholder engagement.

The ideal candidate has extensive experience in business intelligence, is skilled in aligning cross-functional teams, and has a proven track record of delivering impactful solutions. They are an influential leader who can guide teams and drive strategic initiatives at both tactical and organizational levels.

Key Responsibilities:

• Lead strategic conversations with business and engineering teams to address reporting challenges, enhance business processes, and define high-impact initiatives 
• Manage, mentor, and guide junior business analysts, fostering their development and aligning team efforts with organizational goals
• Drive project planning, scheduling, and monitoring to ensure projects are delivered on time, within budget, and with high quality
• Serve as the primary liaison between technical and non-technical teams, ensuring alignment, clarity, and consistent communication
• Analyze complex business challenges and translate them into actionable solutions, utilizing advanced analytical tools and methodologies
• Champion process improvements, organizational alignment, and strategic decision-making

Requirements:

• 6+ years of professional experience as a business analyst, with at least 2 years in a senior or leadership role, preferably in the fintech or financial services industry
• Demonstrated experience managing and mentoring teams, with the ability to guide others and build high-performing teams
• Deep understanding of financial products, services, and the regulatory landscape affecting the fintech industry
• Expertise in data analytics, using tools to analyze financial data, market trends, and customer behavior, and translating findings into actionable strategies
• Strong leadership, communication, and problem-solving skills, with a proven ability to manage multiple priorities in a fast-paced environment
• Ability to influence stakeholders and foster collaboration across diverse teams

Benefits:

• Competitive salary and benefits package
• Flexible, remote work
• Fun, fast-paced work environment
• Dynamic start-up culture
• Convenient downtown Chicago office located in the heart of the city
• Equal opportunity employer

IMPORTANT NOTICE:
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