Staff Product Manager (GenAI)

We are excited to be looking for a strong, driven and empathetic Product Manager to join our team. In this role, you will own our GenerativeAI product portfolio (both Applications and Platform). You will be responsible for owning the product strategy, planning and execution throughout the product life cycle.

What You’ll Do:

• Analyze market trends, customer feedback, and usage data to identify commercial opportunities for market entry, product enhancements and new features
• Validation of business value of specific new modules as well as recommendations on pricing and packaging
• Work with internal and external stakeholders to develop strategy for the owned product areas, define the product roadmap and maintain the product backlog
• Detailed scoping and requirement documentation (e.g. in PRD) of new capabilities
• Orchestrate the build, test and release of new capabilities: own features from conception to launch, working with our Design, Development, QA and GTM teams to deliver delightful products
• Enablement of our GTM and CX organizations on the benefits of the new offerings and capabilities
• Assess the  performance of new capabilities against product success metrics and come to actionable conclusions for next iterations 
• Collaborate with product leadership to shape the long-term product and business direction
• Communicate with stakeholders during the Product life cycle.
• Reflect on each release cycle and identify improvements to be actioned in the next cycle.

What You’ll Bring:

• Proven experience (5+ years) as a product manager, with a strong track record of launching successful cross-functional products in the tech industry, preferably in data analytics or SaaS.
• Deep understanding of ML/GenAI, and agentic workflows that result in tailored and sophisticated “virtual employees” or “coaches”.  
• Strong understanding of and proven experience in managing the end to end product life cycle, and in agile/lean product management principles 
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making and prioritization.
• Customer-focused, with a keen eye for detail and a commitment to quality.
• Excellent written and verbal communication skills 
• Ability to build trust and influence colleagues and stakeholders at all levels of the organization
• Ability to succeed in a fast-paced, dynamic environment. You are resilient and have a growth mindset
• Preferred: bachelor’s degree in Computer Science, Engineering or another related field. 
• Preferred: MBA, business degree or commercial management experience.

Most importantly, you share our values...

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

The base pay range for this position in Canada is $120k-$180k / year + bonus

The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.